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#1
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EuControl not finding my MC Control on my Mac
Hi,
I just got an MC/Aritst control and I can not get my Mac to see the controller no matter what I try. I have connected it directly to the Mac and then tried to connect it to my router, and I have set static IPs for both the Artist control, and the Mac, I tried DHCP and I still can not get the EuControl software to see the surface. I can see that both have IPs and are connected to my router. Oh, I am running Lion 10.7.3, and I have the latest Eucon software, that I downloaded from the Atrist site, I think it is 2.6.2. It appears that the surface has 1.2.7 installed when I power it on. Any Ideas? Thanks, Jim |
#2
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Re: EuControl not finding my MC Control on my Mac
Try it without the firewall.
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#3
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Re: EuControl not finding my MC Control on my Mac
Thanks, I just double checked that, and the firewall is off. I even connected it to both my macbook pro and my mac pro (one at a time of course), with a crossover cable, and static IPs, and I still get no love.
Any other ideas, anyone? I tried calling the Avid Artist support number on Friday and was sent to someones voicemail, and I never received a call back, so I am hoping someone has some idea. Thanks! Jim |
#4
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Re: EuControl not finding my MC Control on my Mac
Cant really add much, but I had a nightmare getting mine to work. Tried it directly to router, Artist to separate ethernet port to the internet, DHCP and fixed IP.
I then bought a cheap gigabit switch, with the mac, the artist and the router all connected to it and it worked straight away, best £25 ive spent. Never did get it to work in any confuration with a static ip though.
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OSX 10.11.5, PT 12.5, iConnectAudio4+, Axe FX 2 XL+, Music Man Majesty |
#5
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Re: EuControl not finding my MC Control on my Mac
This what I bought, it all works flawlessly now.
http://www.pcworld.co.uk/gbuk/netgea...39497-pdt.html
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OSX 10.11.5, PT 12.5, iConnectAudio4+, Axe FX 2 XL+, Music Man Majesty |
#6
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Re: EuControl not finding my MC Control on my Mac
Glad it's all working.
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OSX 10.11.5, PT 12.5, iConnectAudio4+, Axe FX 2 XL+, Music Man Majesty |
#7
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Re: EuControl not finding my MC Control on my Mac
Quote:
I have figured out that my surface appears to not get an IP with DHCP no matter what. It is constantly stuck with 169.254.107.99, and DHCP is enabled on the MC control, and after I have turned it on and waited about 60 seconds I hold both <page> buttons to check if it has an IP on my network, and it still has the 169.254.107.99 address. I can put a static IP into the surface, and it sticks, but it does not connect to my network, I can't see it from my router. I can see that the MC control does have a link lite on the switch. Any Ideas? I am thinking that there may be something wrong with my unit, but I can not get a hold of ANYONE at obedia/Avid. I go to a voicemail system when I call, and the mailbox is full. Jim |
#8
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Re: EuControl not finding my MC Control on my Mac
Just to let everyone know, that I have been in contact with AVID/obedia, and they are doing an exchange for my MC control, it appears that there was an issue with it.
I would just like to thank everyone for thier help and the great info provided, it really did help me out. I knew AVID would come through, I have been a customer of DIGI/AVID since the Project/Session 8. I am still going strong with thier products. Jim |
#9
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Re: EuControl not finding my MC Control on my Mac
Good news, glad it's sorted.
__________________
OSX 10.11.5, PT 12.5, iConnectAudio4+, Axe FX 2 XL+, Music Man Majesty |
#10
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Re: EuControl not finding my MC Control on my Mac
A quick question for you, are you using a crossover cat cable? The Eucon specs that in the manual. I've had no issues with my X-over cable running into my Router/Switch/Bridge (I use a Buffalo model).
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My day job: Wilson Dyer MPSE Sound Supervisor: NCIS Los Angeles, CBS Television |
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