Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Third Party Interfaces

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-14-2019, 03:33 PM
gscaife gscaife is offline
Member
 
Join Date: Oct 2008
Location: Bryant, Arkansas
Posts: 57
Default Clarett 8 Pre Issues

I'm driving myself crazy trying to figure this out.

I submitted a trouble ticket to Focusrite a couple of days ago and have not heard back. I’m literally dead in the water until I can get this resolved.

Any source or instrument into the Clarett 8 Pre can be heard in the monitors and headphones out side of Pro Tools. When Pro Tools is running I can still hear the input source through the monitors and headphones - when I record arm the track I can hear the source twice, the original source and a slightly delayed duplicate. Nothing I have tried in FC seems to resolve this.

Here’s my setup:

Pro Tools 2019.6
Focusrite Control 3.2.1
Avid Artist Mix
Avid Dock
Focusrite Clarett 8 Pre
Focusrite OctpPre Mk II Dynamic
ART HeadAmp 6 Pro
MacBook Pro (Retina, 15-inch, mid 2015)
2.8 gHz Intel Core i7
16 GB 1600 MHz DDR3
macOS Mojave, 10.14.5

Any input will be greatly appreciated. Thanks!
Reply With Quote
  #2  
Old 07-14-2019, 04:02 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,510
Default Re: Clarett 8 Pre Issues

You have hardware monitoring enabled in the Clarrett 8. You need to read the appropriate Focusrite manual. What one are you using now?

Work out if your interface uses the old MixControl or the newer Focusrite Control. For a USB Pre I think it may be Mix Control. I would hope that info would be clear with whatever Focusrite supplied with your interface.

MixControl https://support.focusrite.com/hc/en-...Creating-Mixes

User Control https://d2zjg0qo565n2.cloudfront.net...user-guide.pdf

Nothing related to Pro Tools here.
Reply With Quote
  #3  
Old 07-14-2019, 05:25 PM
gscaife gscaife is offline
Member
 
Join Date: Oct 2008
Location: Bryant, Arkansas
Posts: 57
Default Re: Clarett 8 Pre Issues

Quote:
Originally Posted by Darryl Ramm View Post
You have hardware monitoring enabled in the Clarrett 8. You need to read the appropriate Focusrite manual. What one are you using now?

Work out if your interface uses the old MixControl or the newer Focusrite Control. For a USB Pre I think it may be Mix Control. I would hope that info would be clear with whatever Focusrite supplied with your interface.

MixControl https://support.focusrite.com/hc/en-...Creating-Mixes

User Control https://d2zjg0qo565n2.cloudfront.net...user-guide.pdf

Nothing related to Pro Tools here.
Thanks for the response Darryl! The 8 Pre is Thunderbolt and I'm using the Focusrite Control User Guide. And, I can't find anything in the manual about enabling or disabling hardware monitoring.

Last edited by gscaife; 07-14-2019 at 05:26 PM. Reason: Change
Reply With Quote
  #4  
Old 07-14-2019, 05:44 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,510
Default Re: Clarett 8 Pre Issues

Focusrite Control is *hardware monitoring* get rid of those signal paths, turn off whatever it is doing if you only want to monitor though Pro Tools.

Or even better with no Pro Tools running you should play with Focusrite Control until you understand how it works.
Reply With Quote
  #5  
Old 07-14-2019, 06:33 PM
gscaife gscaife is offline
Member
 
Join Date: Oct 2008
Location: Bryant, Arkansas
Posts: 57
Default Re: Clarett 8 Pre Issues

Quote:
Originally Posted by Darryl Ramm View Post
Focusrite Control is *hardware monitoring* get rid of those signal paths, turn off whatever it is doing if you only want to monitor though Pro Tools.

Or even better with no Pro Tools running you should play with Focusrite Control until you understand how it works.
I've been using Pro Tools for years, my 003 died, and just got this Clarett 8 Pre, Artis Mix and Dock, and can't seem to wrap my brain around the FC as "middleware". But, thanks for the quick response. I'll get it figured out eventually.

Last edited by gscaife; 07-14-2019 at 06:35 PM. Reason: spelling
Reply With Quote
  #6  
Old 07-15-2019, 05:46 AM
Cowboy Bob's Avatar
Cowboy Bob Cowboy Bob is online now
Member
 
Join Date: Feb 2007
Location: Iowa
Posts: 433
Default Re: Clarett 8 Pre Issues

It can take just a bit to get your head wrapped around it since it is kind of a "go between" for Pro Tools (or any DAW) so that you can monitor direct OR DAW monitor.

The manuals for the 8 Pre and Focusrite Control do a decent job explaining, but sometimes more is desired.

Look at the link for tutorials from Focusrite below. Hope that helps ya.

I love my Clarett 8Pre X.

https://support.focusrite.com/hc/en-...usrite-Control
__________________

"If the grass looks greener on the other side of the fence, well, it is likely due to the amount of manure being spread on that side of the fence." Cowboy Bob

Squaw Creek Road Studio

Bob
Pro Tools Ultimate (2023.3)| Pro Tools Carbon | Sibelius Ultimate (2023.3)
|
3.6GHz 8-core 9th-generation Intel Core i9 processor iMac w/40GB RAM | 1TB SSD | macOS Ventura 13.3.1 |

Avid Eleven Rack ERXP | Focusrite Clarett 8Pre X | Lenovo i7 ThinkPad | Win 7 Professional | Avid 003 + Rack |

Reply With Quote
  #7  
Old 07-15-2019, 02:52 PM
gscaife gscaife is offline
Member
 
Join Date: Oct 2008
Location: Bryant, Arkansas
Posts: 57
Default Re: Clarett 8 Pre Issues

Thanks for the input Cowboy Bob!

I Found that if I turn OFF low latency monitoring in Pro Tools I can now here what's being sent to the track when I arm it for recording. I have the hardware inputs muted in FC.

So far so good. Except there are some latency problems now. Trying to work through that.

H/W Buffer size = 128 Samples

Any additional input will be much appreciated!

Last edited by gscaife; 07-15-2019 at 02:53 PM. Reason: typo repair
Reply With Quote
  #8  
Old 07-15-2019, 08:33 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,510
Default Re: Clarett 8 Pre Issues

Turning off low-latency monitoring turn on Pro Tools software monitoring, that is all that does. So yes then naturally you can hear stuff via Pro Tools.

latency... you either run at a lower IO buffer or you use actually use hardware monitoring.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Focusrite Clarett 8 pre issues djendeavour77 Third Party Interfaces 10 03-31-2018 05:44 PM
Clarett pre 8 x jeam25 General Discussion 1 01-30-2018 07:10 AM
Focusrite Clarett 2Pre/Clarett Octopre w/PT11 shultzee13 Pro Tools 11 0 03-24-2017 08:08 PM
Focusrite Clarett 8 Pre X Cowboy Bob Third Party Interfaces 31 03-12-2016 04:41 PM


All times are GMT -7. The time now is 11:00 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com