"The Operating system held off inturrupts for too long. Try increasing..... -6086"!

[thenewthink]

Hi,

I know you're very familiar with this error message already, and I don't mean to cause any stir by creating a new thread about it. Though there are hundreds of posts I still can't seem to find any answer that suits my needs. I've followed the enclosed installation manual and gone through all the procedures I've found online. I've tried to increase the buffer size like the error message tells me to, and when I do I'm being told to decrease it.

I have both ram and a processor which should cover more than needed power for Pro Tools tracks. Still it crashes two seconds in when recording only a single track using a microphone.

I'm using Pro Tools LE 8.0 with a Mbox 2 Pro. I have a SSD system drive, and a SATA HDD for storage purposes in which I also store all my Pro Tools associated files.

Hopefully you can point something out. Thanks it advance.


Sandra report:
SiSoftware Sandra

Computer
Model : Gigabyte GA-970A-UD3
Workgroup : WORKGROUP
Host Name : VoodoChile-PC
User : Voodo Chile

Processor
Model : AMD FX(tm)-4100 Quad-Core Processor
Speed : 3.62GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 16kB, Synchronous, Write-Thru, 4-way, Exclusive, 64 byte line size
L2 On-board Cache : 2x 2MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 64-way, Exclusive, 64 byte line size, 4 threads sharing

Computer
Mainboard : Gigabyte GA-970A-UD3
BIOS : Award (Phoenix) F3 08/31/2011
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
Total Memory : 16GB DIMM DDR3

Chipset
Model : ATI (AMD) RD890 PCI to PCI bridge (external gfx0 port B)
Front Side Bus Speed : 1x 196MHz (196MHz)

Chipset
Model : AMD 1600h
Front Side Bus Speed : 2x 2.35GHz (4.7GHz)
Total Memory : 8GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 653MHz (1.3GHz)

Memory Module(s)
Memory Module : 4GB DIMM PC10600U
Memory Module : 4GB DIMM PC10600U
Memory Module : 4GB DIMM PC10600U
Memory Module : 4GB DIMM PC10600U

Video System
Video Adapter : ASUS EAH5450 Series (80 SM5.0 650MHz, 512MB DDR3 2x400MHz, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : Cedar (160SP 2C 650MHz, 512MB)
Compute Shader Processor : ASUS EAH5450 Series (80SP 650MHz, 491.4MB 2x400MHz)

Storage Devices
M4-CT064M4SSD2 64GB (SATA600, 2.5", SSD, NCQ) : 60GB (C:)
WDC WD10EADS-00P8B0 (1TB, SATA300, 3.5", NCQ, 32MB Cache) : 932GB (E:) (F:)
ATAPI iHAS124 B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 343MB (G:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
E: LAGRING (E:) : 785GB (NTFS) @ WDC WD10EADS-00P8B0 (1TB, SATA300, 3.5", NCQ, 32MB Cache)
PROGRAMFILER (F:) : 146GB (NTFS) @ WDC WD10EADS-00P8B0 (1TB, SATA300, 3.5", NCQ, 32MB Cache)
Hard Disk (C:) : 60GB (NTFS) @ M4-CT064M4SSD2 64GB (SATA600, 2.5", SSD, NCQ)
Audio CD (G:) : 0bytes (CDFS) @ ATAPI iHAS124 B (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ATI (AMD) IXP SB600 SMBUS Controller
LPC Hub Controller 2 : ATI (AMD) SB700 LPC host controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semiconductor High Definition Audio
Audio Device : ASUS Manhattan HDMI Audio [Mobility Radeon HD 5000 Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Disk Controller : Giga-Byte SB700 SATA Controller [IDE mode]
Disk Controller : Giga-Byte SB700 IDE
USB Controller 1 : Giga-Byte SB700 USB OHCI0 Controller
USB Controller 2 : Giga-Byte SB700 USB EHCI Controller
USB Controller 3 : Giga-Byte SB700 USB OHCI0 Controller
USB Controller 4 : Giga-Byte SB700 USB EHCI Controller
USB Controller 5 : Giga-Byte SB700 USB OHCI2 Controller
USB Controller 6 : Giga-Byte SB700 USB OHCI0 Controller
USB Controller 7 : Giga-Byte SB700 USB EHCI Controller
USB Controller 8 : Giga-Byte 7023h
FireWire/1394 Controller 1 : Giga-Byte VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller
Network Adapter : Hamachi Network Interface (Ethernet, 100Mbps)
Wireless Adapter 1 : Gigabyte GN-WB32L 802.11n USB WLAN Card (802.11g (ERP), AES-CCMP, 24Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 3.9

[uller]

8.0 is not working with win 7... u need to upgrade Pro Tools LE 8.0.5 or 8.0.4
and remember to turn of wifi

[thenewthink]

Wow! It's that simple? Thanks!

I haven't read this anywhere, so I didn't find out until now. I'm downloading the update, and I'll get back to you if it doesn't solve the problem.

[albee1952]

Odds are about 50/50 on that VIA firewire not working, so keep your fingers crossed

[uller]

Originally Posted by albee1952

Odds are about 50/50 on that VIA firewire not working, so keep your fingers crossed

and albee is unfortunately very right...but lets see... u might be lucky

[thenewthink]

Seems like I took the joy a little in advance.

Even though I've done both actions suggested by Uller, I still keep getting the same error - now with error number -9129. Again I try increasing the buffer size, but as before it then asks me to reduce it....

This is the error notification: "Audio processing is conflicting with other CPU tasks. If this occurs often, reducing the "H/W Buffer Size" in the Playback Engine Dialog may help prevent the problem (-9129)."

I just want to get on and record my music, you know. I even get this error while simply executing playback of a recorded file. I've checked Task Manager, and while on playback it says I'm only using between 1%-4% of my processor power.

What does the post quotated below mean? My motherboard is brand new, and I don't have any problems using the Mbox 2 Pro with any other software either. It seems like a Pro Tools problem, really.

Re: "The Operating system held off inturrupts for too long. Try increasing..... -6086
Quote:
Originally Posted by albee1952
Odds are about 50/50 on that VIA firewire not working, so keep your fingers crossed


and albee is unfortunately very right...but lets see... u might be lucky

[uller]

hmm sorry to here that..

i think what albee means is that VIA firewire is a no go... u need to have a
oxford chipset like Oxford 911
im i right here albee ?? (im on a mbox2 usb not firewire)

[thenewthink]

Am I getting this right: There seems to be a Pro Tools compability problem with my Firewire connectors?

If the Firewire connectors' gone bad, any other answer seems a little weird though. Since I don't have any problems with any other software using the same Mbox on the same PC.

Oxford 911 1934's: Is this a brand or a production standard?

[albee1952]

Originally Posted by uller

hmm sorry to here that..

i think what albee means is that VIA firewire is a no go... u need to have a
oxford chipset like Oxford 911
im i right here albee ?? (im on a mbox2 usb not firewire)

Actually, the Oxford chipset is for firewire drives. What you need in your computer is a TI chip firewire controller(TI= Texas Instruments). The TI chip is preferred for any audio application. SIIG offers several models with a TI chipset(wish I could remember the numbers). You need to see what you have for open slots as they come in PCI and PCIe configuration. Let us know which slot you have open and somebody here will be able to offer the right part number(cards are in the $35-65 price range).

[thenewthink]

Hi again, Albee.

Thanks for the reply. It seems like my main card has PCI Express inputs. There's one large slot idle, and two small ones.

Are you sure this is the problem? It's really weird that this doesn't happen when I use Cubase. The reason I post this is because I enjoy using Pro Tools so much more, so hopefully we can sort this out.