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Old 10-10-2017, 10:38 AM
Onade Onade is offline
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Location: Bromont
Posts: 2
Default Pro Tools 12.8 Can't reaquire Hardware AAE 6001 Error

Hello! Pt keep on crashing with issues, It can't reaquire may hardware, it display AAE 6001 error AND it says that another App is running so it links me to closing pro tools. Ive already tryed shift key to skip plug-ins and press ''N'' for setting up my Audio interface focusright 2i4 before starting a new session.

Need Help!

Here is my system details

OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-2UB9A7Q
System Manufacturer SAMSUNG ELECTRONICS CO., LTD.
System Model 370R4E/370R4V/370R5E/3570RE/370R5V
System Type x64-based PC
System SKU SAMSUNG SENS Series
Processor Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P05RAN.106.130219.ZW, 2013-02-19
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer SAMSUNG ELECTRONICS CO., LTD.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2

Hardware Abstraction Layer Version = "10.0.15063.502"

Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.89 GB
Available Physical Memory 5.36 GB
Total Virtual Memory 9.14 GB
Available Virtual Memory 6.65 GB
Page File Space 1.25 GB

Disk part: CT240BX200SSD1
UBS 1T My passport ultra 0830

Display adapter: AMD Radeon 8750M
Intel HD Graphics 4000

Audio device: FocusRight 2i4 USB

USB HUB : startech ubs 3 4 port
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Old 10-10-2017, 12:12 PM
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albee1952 albee1952 is offline
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Default Re: Pro Tools 12.8 Can't reaquire Hardware AAE 6001 Error

Wild guess here. Go to Control Panel>Sound>Properties. Set the Windows default playback device to the on-board sound card
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Old 10-11-2017, 09:20 AM
Onade Onade is offline
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Default Re: Pro Tools 12.8 Can't reaquire Hardware AAE 6001 Error

My sound card (focus right) was already set on defaut in my windows.
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  #4  
Old 10-11-2017, 05:36 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools 12.8 Can't reaquire Hardware AAE 6001 Error

Quote:
Originally Posted by Onade View Post
My sound card (focus right) was already set on defaut in my windows.
... and as Albee said you need to change it to windows default internal sound card.
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