Pro tools 9 choppy playback sandra report included

[daniel101]

Using pro tools 7.4 before and this problem never happened but just got pro tools 9 and whenever i arm the tracks in pro tools 9 and turn the mix knob to the right on my ftp i get choppy and cracking audio . I have did all the computer optimazations, tried new cords and changed the buffer sizes in pro tools but nothing is working, I have also installed all the drivers anf new updates for pt 9 and fast track pro

I am using new pro tools 9 on windows 7,fast track pro connected through usb port and guitar connected with 1/4 inch cable.Please help!

Thank you


SiSoftware Sandra

Computer
Model : HP HP Pavilion dv6 Notebook PC
Workgroup : WORKGROUP
Host Name : daniel-PC
User : daniel

Processor
Model : AMD Phenom(tm) II N830 Triple-Core Processor
Speed : 2GHz
Cores per Processor : 3 Unit(s)
Type : Mobile, Tri-Core
Integrated Data Cache : 3x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 Cache : 3x 512kB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

Computer
Mainboard : HP 143F
BIOS : HP F.08 06/10/2010
Bus(es) : ISA PCI PCIe USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
Total Memory : 3.75GB DDR3 SO-DIMM

Chipset
Model : HP RS780/880 Host Bridge
Front Side Bus Speed : 2x 1.8GHz (3.6GHz)
Total Memory : 128MB
Shared Memory : 320MB
Channels : 2
Memory Bus Speed : 2x 400MHz (800MHz)

Chipset
Model : AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed : 2x 1.8GHz (3.6GHz)
Total Memory : 4GB DDR3 SO-DIMM
Channels : 2
Memory Bus Speed : 2x 667MHz (1.33GHz)

Memory Module(s)
Memory Module : Micron 16JSF25664HZ-1G4F1 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)
Memory Module : Micron 16JSF25664HZ-1G4F1 2GB DDR3 SO-DIMM PC3-10700S DDR3-1334 (10-10-10-27 5-37-11-6)

Video System
Video Adapter : AMD M880G with ATI Mobility Radeon HD 4250 (40 SM4.1 500MHz, 320MB 800MHz 32-bit, Integrated Graphics)

Graphics Processor
STREAM Processor : AMD M880G with ATI Mobility Radeon HD 4250 (40SP 500MHz, Integrated Graphics)

Storage Devices
TOSHIBA MK5065GSX (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache) : 466GB (C:) (D:) (E:)
hp DVD RW AD-7701H (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 456MB (F:)
EDOP UR0DQJCD (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : N/A (G:)

Logical Storage Devices
SYSTEM : 199MB (NTFS)
Hard Disk (C:) : 444GB (NTFS) @ TOSHIBA MK5065GSX (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
RECOVERY (D:) : 21GB (NTFS) @ TOSHIBA MK5065GSX (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
HP_TOOLS (E:) : 99MB (FAT32) @ TOSHIBA MK5065GSX (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache)
Audio CD (F:) : 0bytes (CDFS) @ hp DVD RW AD-7701H (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (G:) : N/A @ EDOP UR0DQJCD (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R)

Peripherals
LPC Hub Controller 1 : HP IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : HP SB700/800 LPC host controller
Audio Device : HP IXP SB600 High Definition Audio Controller
Audio Codec : Integrated Device Tech 7605h
Audio Device : HP RS880 Audio Device [Radeon HD 4200]
Disk Controller : HP SB700/800 SATA Controller [AHCI mode]
USB Controller 1 : HP SB700/800 USB OHCI0 Controller
USB Controller 2 : HP SB700/800 USB EHCI Controller
USB Controller 3 : HP SB700/800 USB OHCI0 Controller
USB Controller 4 : HP SB700/800 USB EHCI Controller
USB Controller 5 : HP SB700/800 USB OHCI2 Controller
USB Controller 6 : HP SB700/800 USB OHCI0 Controller
USB Controller 7 : HP SB700/800 USB EHCI Controller
SMBus/i2c Controller 1 : ATI SB800 SMBus

Printers and Faxes
Printer : Nitro PDF Reader Driver (600x600, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Anchorfree HSS Adapter (Ethernet)
Wireless Adapter : Atheros AR9285 802.11b/g/n WiFi Adapter (802.11g (ERP), 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 64%

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.4

[Obsidian Dragon]

Just a couple quick observation about your system:

The hard drives are 5400RPM. Protools requires a 7200RPM drive for the audio drive.

It looks like Drive C:, D:, and E: are partitions of the same physical drive. Protools should use a physically different hard drive (not a partition of the same drive) than the system drive for the audio drive (second hard drive that is 7200 RPM or faster.) In the case of a notebook computer, this usually means an external drive. Since firewire has issues on Windows 7, you are probably going to need to use an USB 2.0 drive. eSATA will also work but that usually requires a eSATA port or card.

AMD Phenom (3 core processor). For several years now Protools has been working much better on Intel based processors than their AMD counterparts. I am not saying that it doesn't work on AMD chips but that Intel had taken the lead from a performance point and Protools just seems to be leaning that way lately.

Integrated graphics. I know this is not something you can change in a notebook setup but dedicated graphics (not integrated graphics) is preferred for Protools. This frees up some shared memory by providing dedicated video RAM for video use.

Also you need to set your playback engine to use one processor core less than you actually have (if you have 3 cores, set it to 2 processor cores). This free up one processor core to handle non-realtime processing and other system functions.