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  #1  
Old 12-04-2018, 03:35 AM
Digiwave Digiwave is offline
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Default How do I activate Space

Hey all,
Ive had the Space plugin in my avid account for quite a while now and decided to try it out for the first.Downloaded/Installed fine but when booting up Pro Tools its asking to activate (As it should)
The only problem is I dont actually know how to activate it as it isnt showing in my iLok manager.Ive checked Ive got the latest version of Space, iLok manager, whether I'm actually allegible to use the plugin and its all good....I just cant activate the damn thing!

Ive been told a few ways on how to do it from the Space site, PT accouint etc but when visiting no info on how to activate the product.

Any help would be appreciated!


PT 2018.10 (Yearly Sub)
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  #2  
Old 12-04-2018, 03:43 AM
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crizdee crizdee is offline
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Default Re: How do I activate Space

Quote:
Originally Posted by Digiwave View Post
Hey all,
Ive had the Space plugin in my avid account for quite a while now and decided to try it out for the first.Downloaded/Installed fine but when booting up Pro Tools its asking to activate (As it should)
The only problem is I dont actually know how to activate it as it isnt showing in my iLok manager.Ive checked Ive got the latest version of Space, iLok manager, whether I'm actually allegible to use the plugin and its all good....I just cant activate the damn thing!

Ive been told a few ways on how to do it from the Space site, PT accouint etc but when visiting no info on how to activate the product.

Any help would be appreciated!


PT 2018.10 (Yearly Sub)

Hi,


Have you downloaded the ilok auth onto your ilok?


Ah sorry just read again it isn't in your ilok account? maybe you have to activate it to your ilok from your Avid account. not sure never had to do it. but check your Avid account and see if its in there







Chris
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Old 12-04-2018, 03:52 AM
amagras amagras is offline
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Default Re: How do I activate Space

I've had Space in my avid account for months but no auth has been deposited on my ilok, I use Sir3 so I haven't given it too much thought
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Old 12-04-2018, 03:52 AM
Digiwave Digiwave is offline
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Default Re: How do I activate Space

Hi,
Thanks for the quick reply, The only thing showing up in my Avid account is just the install file to Space, not sure what else to try really.
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  #5  
Old 12-04-2018, 06:49 AM
ChuckS ChuckS is offline
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Default Re: How do I activate Space

Check in your Avid account 'Products not yet downloaded' for a code to claim the complete plug-in bundle license.
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Old 12-04-2018, 12:15 PM
Digiwave Digiwave is offline
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Default Re: How do I activate Space

I went to the 'Products not yet downloaded' and its not showing anything apart from You do not own any products under this account yet
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  #7  
Old 12-04-2018, 12:46 PM
ChuckS ChuckS is offline
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Default Re: How do I activate Space

I was just a suggestion, I don't know how it happened in my account, but there it was. Someone else checked their iLok account and found it there, but not moved to Ilok. Maybe look there.
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Old 12-04-2018, 12:58 PM
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jeffro jeffro is offline
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Default Re: How do I activate Space

Since you have a current Pro Tools Update Plan, Space is authorized by the Pro Tools Plan license. Looks like yours is currently in an iLok Cloud Session so sign into iLok License Manager and Close Cloud Session then drag Pro Tools Plan over to your iLok and launch PT. See Space Plug-In License Information for more details.
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  #9  
Old 12-05-2018, 03:16 AM
Digiwave Digiwave is offline
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Default Re: How do I activate Space

That worked a treat, thank you for your help much appreciated
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