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Old 03-30-2014, 10:05 AM
Woodybear Woodybear is offline
Join Date: Mar 2014
Location: Findlay
Posts: 1
Default Focusrite 18i20 won't power on.

I have a new Focusrite 18i20 that will not power on. I checked the power cord it's all right I also plugged it into different outlets with the same results. I just bought this unit last week with this being the second time I have turned it on. Is this unit fused and if so how do I get to it? My guess is I will have to send it in but was hoping for an easier fix. Very frustrating to say the least.


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Old 03-31-2014, 05:33 AM
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junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,164
Default Re: Focusrite 18i20 won't power on.

Have you contacted Focusrite? I looked in the manual for the 18i20 and there is no mention of a fuse, so it may not be a user serviceable device. I would contact their support and see what they say.
Will K

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Old 03-31-2014, 05:42 AM
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JoelG JoelG is offline
Join Date: Mar 2010
Location: Canada
Posts: 1,851
Default Re: Focusrite 18i20 won't power on.

Someone here might be able to help, but you might get a better answer by contacting Focusrite: http://us.focusrite.com/answerbase/contact you can use an online chat with them and see what they say.

Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
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Old 04-03-2014, 04:19 PM
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Katherine_Focusrite Katherine_Focusrite is offline
Join Date: Mar 2013
Location: Los Angeles, CA
Posts: 159
Default Re: Focusrite 18i20 won't power on.

Hi Woodybear,

Please do contact us directly so we can check this out for you.

If you just purchased the unit you may find it easier to just return it to the retailer for a replacement.


Best regards.
Katherine Kaplan // Focusrite Technical Support

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