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  #1  
Old 06-09-2007, 05:29 AM
stefunktrumpet stefunktrumpet is offline
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Default buying 7.3 online - only in the usa?

hi!
i got the 7.1 version and wanted to buy the 7.3 version online. but when i have to enter my adress there are no european countries listed. can you help me?
thanx
stefunk
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  #2  
Old 06-09-2007, 07:02 AM
buctayla buctayla is offline
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Default Re: buying 7.3 online - only in the usa?

it shouldnt matter since its a download...
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  #3  
Old 06-09-2007, 09:10 PM
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Default Re: buying 7.3 online - only in the usa?

Before purchasing, make sure that you have selected your country/region:
http://www.avidstore.com/index.cfm?n...ocator/locator

After that, you may want to empty your cart, then select the M-Powered 7.3 Upgrade again from the Pro Tools 7.3 section.
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Old 06-10-2007, 02:01 AM
stefunktrumpet stefunktrumpet is offline
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Default Re: buying 7.3 online - only in the usa?

i get the following message with your link:


Error Occurred While Processing Request
The system has attempted to use an undefined value, which usually indicates a programming error, either in your code or some system code.

Null Pointers are another name for undefined values.

Please try the following:

* Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debugging Settings, and select the Robust Exception Information option.
* Check the ColdFusion documentation to verify that you are using the correct syntax.
* Search the Knowledge Base to find a solution to your problem.

Browser Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11
Remote Address 62.178.168.202
Referrer http://www.avid.com/products/howtobuy/index.asp
Date/Time 10-Jun-07 02:00 AM
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Old 06-10-2007, 09:54 AM
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Default Re: buying 7.3 online - only in the usa?

it could be a cookies issue, so you might try this...

1 - Delete the existing cookies (which may have become corrupted) using the "Expire Cookies" link here:
http://duc.digidesign.com/mycookies.php

2 - Go back into your browser preferences and check to make sure that cookies are enabled:

Internet Explorer 6 for Windows:
Tools/Internet Options
Privacy/Advanced
To enable cookies:
Check the box next to "Override automatic cookie handling"
Check the box next to "Accept"
Check the box next to "Always allow session cookies"
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Old 06-10-2007, 11:48 AM
stefunktrumpet stefunktrumpet is offline
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Default Re: buying 7.3 online - only in the usa?

just solved it:
i was using firefox...
now i'm using internet explorer and it works...weird!
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