Can't play any media files after optimization

[d02457219]

Hi,

I optimized my Windows 10 system to be able to get Protools 12.5.2 to work better according to the guides here on Avid's site. It works flawlessly. BUT....

I can no longer play any MP3, wav or any other type of media file now. on the pc PT is installed on. I have tried to reload every setting, codec, and ran an SFC scan but nothing will allow my pc to play anything now....BUT....... if I open a PT session and play it it will play fine. My main question is , what in the optimization changes got disabled that controls this? I have tried everything I can think of except reloading Windows. If I copy the audio files (MP3,WAV etc) and run it on another pc it plays fine so it's not the file itself.

None of the media players will play any music files (on the system PT is installed on), iTunes, Media Player, Groove music etc, none of them so it has to be a setting in the pc now.

I'm stumped.
Thanks
Tom

Windows 10
64bit
16GB ram
i5 Intel

[ChuckS]

Did you uninstall QuickTime for Windows? Though that should not effect the MS apps.

[d02457219]

Chuck, I have the current version installed as well. iTunes also installed it when I updated it but still nothing will play. I tried reinstalling PT and that didn't work either.

[ChuckS]

Sorry, nothing else comes to mind right now other than check your Sound Control Panel assignments and exclusive settings, and try a repair on the QuickTime install.

[64GTOBOY]

^^^ Check sound control panel settings

[albee1952]

What interface? With Windows setups, you should set windows>Sound Properties to NOT use the interface as the default playback device(use the on-board sound card for that, leaving the interface for Pro Tools, only)