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#1
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Software component unavailable - Ilok
Hi all,
I know this has been discussed before however I haven't been able to resolve this problem on my mac. My Pro tools Ultimate perpetual licence is on the cloud. Unfortunately the ilok manager only has the cloud feature recently and for some reason my computer won't allow me to upgrade to the newer versions of ilok license manager. Everything was working beautifully two days ago now I can't access ilm or pro tools. I've tried uninstalling it and reinstalling plus numerous other tricks but nothing helps. If anyone's had success with this issue please let me know as it's getting extremely frustrating. |
#2
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Re: Software component unavailable - Ilok
The only thing you don't have in your system rundown in your profile is what OSX you are running. You really should have that in there. Sounds like maybe OSX Gatekeeper is keeping you from installing the new ILM s/w. Follow this article to turn Gatekeeper off: https://www.wikihow.com/Install-Soft...opers-on-a-Mac
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#3
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Re: Software component unavailable - Ilok
Yep, and welcome to the community!
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Janne What we do in life, echoes in eternity. |
#4
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Re: Software component unavailable - Ilok
Hi guys,
Thanks for your replies and apologies for not adding the OSX 10.13.6 I've had a look at the security settings and tried again and still won't play with me. It will load the legacy version but not the new one. Any other thoughts will be gratefully received. Thanks, Lynne. |
#5
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Re: Software component unavailable - Ilok
Quote:
You do have a physical iLok2 (or 3)? You want to move your license asset to a physical iLok? |
#6
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Re: Software component unavailable - Ilok
If you haven’t already, use the Uninstaller included with the Mac License Support installer, to completely remove your initial installation, before updating iLok License Manager
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 |
#7
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Re: Software component unavailable - Ilok
Hi all,
I have chased up all the suggestions made plus looked through everything I can on the web. I'm completely stumped. I can download old versions of the ILM but not the new one. Any other ideas? Please help if you have heard of this problem on Mac. |
#8
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Re: Software component unavailable - Ilok
Quote:
I'm confused: now you're saying you can't download the new ILM s/w and earlier if I read you correctly you said you couldn't install it. Which is it? Have you turned off Gatekeeper according to the article I linked to? Are you running as admin? |
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