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#1
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Duet constantly going into speaker/headphone mute
Client's Duet constantly going into Mute on playback, record, etc. Tried updating firmware, but it says it is current. Please help. (Mac 10.9.5, PT 11.3.0, Duet Firmware XMOS 0.2.66, Daemon 1.22.28)
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js_nyc 15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7 16G Memory PT 10.3.11/ 12.5.2 003 Rack OSX 10.8.5 ProToolsConsultant.com |
#2
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Hey avid
Please chime in- you took over these devices and should service/support them.
btw- think I may have found the solution deep into the interface set-up (formerly Maestro with Apogee units). But, come on...
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js_nyc 15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7 16G Memory PT 10.3.11/ 12.5.2 003 Rack OSX 10.8.5 ProToolsConsultant.com |
#3
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Re: Duet constantly going into speaker/headphone mute
Keep in mind this is a user-to-user forum, not a direct communication to Avid. If you want to speak directly to Avid, try contacting them:https://www.avid.com/US/support/contact
Hopefully someone can chime in with some info for you, I'm not a Mac guy, sorry. Joel
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