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  #31  
Old 03-01-2018, 09:14 PM
TopStudioMiami TopStudioMiami is offline
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Default Re: Xmon Question

Quote:
Originally Posted by PTPerson View Post
Did Avid supply a new lexan with correct auto functions?

How did you go about this?

Cheers,
Stef.
I do not understand ... can you explain yourself better?
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  #32  
Old 03-02-2018, 05:18 PM
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francois francois is offline
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Default Re: Xmon Question

I'm looking for the part # of the overlay
Thanks
Francois
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PT 2023-12 ultimate -HDX1- OSX 13.6.1- MacPro 7.1
- D-command 24- Trinnov Dmon6
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  #33  
Old 03-02-2018, 07:05 PM
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YYR123 YYR123 is offline
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Default Re: Xmon Question

I can look in my email and see if I still have the part number
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #34  
Old 03-02-2018, 07:20 PM
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YYR123 YYR123 is offline
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Default Re: Xmon Question

I didn’t find the email with the part number - sorry
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #35  
Old 03-02-2018, 08:05 PM
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Stig Eliassen Stig Eliassen is offline
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Default Re: Xmon Question

Quote:
Originally Posted by francois View Post
I'm looking for the part # of the overlay
Thanks
Francois
A bit blurry...

http://duc.avid.com/showthread.php?t=387491
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5
Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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  #36  
Old 03-02-2018, 09:10 PM
PTPerson PTPerson is offline
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Default Re: Xmon Question

Thanks, I have contacted support.

Stef.
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  #37  
Old 03-04-2018, 07:12 AM
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francois francois is offline
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Default Re: Xmon Question

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Originally Posted by Stig Eliassen View Post
thanks
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- D-command 24- Trinnov Dmon6
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  #38  
Old 03-05-2018, 10:09 PM
PTPerson PTPerson is offline
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Default Re: Xmon Question

Heard back from the repair centre here in Australia, the part isn't available unfortunately.

Stef.
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  #39  
Old 03-05-2018, 10:14 PM
TopStudioMiami TopStudioMiami is offline
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Default Re: Xmon Question

Quote:
Originally Posted by PTPerson View Post
Heard back from the repair centre here in Australia, the part isn't available unfortunately.

Stef.
Today I received this response from Avid.

“Entered on: 3/5/2018 7:12 PM Entered by: Danny

Hello Santiago,

It looks like you have possible hardware issue with you D-command (Blue).The problem is D-Command ( blue) already reached its end of life at Avid on December 31, 2014. Meaning we don't repair it and we don't have any spare parts anymore. I would suggest that you contact one of our authorized repair center which is near your place and asked them if they still have spare parts or can still repair your D-Command. With your XMON, you can try setting it up on another Pro Tools system so that you can determine is it has issue. If you have questions, kindly email me back.

http://avid.force.com/pkb/articles/e...roduct-Repairs

Regards”
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  #40  
Old 03-10-2018, 02:13 PM
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Default Re: Xmon Question

I contacted 2 repair center so far with no luck on the overlay
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