Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Pro Tools | S6

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-24-2019, 02:08 PM
DHS DHS is offline
Member
 
Join Date: May 2002
Posts: 153
Default Transfer of ownership

Ive searched "transfer of ownership" on the DUC but I cant find any clarity on s6.
Ive acquired a previously owned s6 M40 32-5knob and am trying to figure out how to get it under my avid account.
I have SKU/Serial for every module and then I have the license for the M40 software. Its seems the previous owner never took the time to register the modules but I cant do anything with the console until I transfer ownership and get into a support plan and get the latest Version. Anyone have experience with this? I called tech support about this but the Tech said he wasn't sure about transferring ownership and the process involved.
Reply With Quote
  #2  
Old 04-24-2019, 11:33 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,208
Default Re: Transfer of ownership

Quote:
Originally Posted by DHS View Post
...I called tech support about this but the Tech said he wasn't sure about transferring ownership and the process involved.
Do you have a case #?
__________________
Reply With Quote
  #3  
Old 04-25-2019, 09:55 AM
DHS DHS is offline
Member
 
Join Date: May 2002
Posts: 153
Default Re: Transfer of ownership

I did at the time. This was nearly 2 weeks ago. Someone over at GS said they I only have to transfer the master mod. So Ive filled out the Transfer form and placed the serial and activation key on the sheet and am sending on. opened a new case this AM to submit the form. Hopefully, this is the solution and I can finally get into a support plan.
Reply With Quote
  #4  
Old 04-25-2019, 10:16 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,538
Default Re: Transfer of ownership

PM me if you run into problems and I will escalate asap for you if need be
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Transfer ownership of S3L fredrikzon VENUE Live Sound Systems 0 01-17-2017 12:15 AM
Does transfer of ownership transfer warranty? millhouse76 Eleven Rack 1 01-14-2012 11:44 AM
Do I need a transfer of ownership? Venture Studios Pro Tools TDM Systems (Win) 1 07-22-2009 04:55 PM
Transfer of TDM ownership Rob Aubrey Pro Tools TDM Systems (Mac) 1 07-30-2001 03:22 PM


All times are GMT -7. The time now is 02:54 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com