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  #1  
Old 04-09-2011, 11:08 AM
SFactory SFactory is offline
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Join Date: Jan 2009
Location: Dublin, Ireland
Posts: 9
Default Pro Tools 9.02 crashing while loading certain sessions

I have a 2 week old PC running Windows 7 (SP1) with a fresh install of PT 9.02 & an M-Box 2 mini. All was working fine until when some (not all) saved sessions crash during loading giving a 'Pro Tools Application Has Stopped Working' message.

This occurs as the session is loading the various settings but I haven't been able to pin it down down to a particular plugin / type of track. A lot of the sessions were created on my old PT8/Windows XP PC but some have been edited and re-saved in PT9. I have not installed anything new in the last few days that I can attribute this problem to.

So far I have done all the obvious / recommended things like deleting setting & databases, updating drivers etc. and have done a PT 9 uninstall / reinstall. I really don't fancy uninstalling / reinstalling all the plugins or doing a windows reinstall so anyone got any ideas?

My Sandra is here:
Computer
Model : Gigabyte P67A-UD3-B3
Workgroup : WORKGROUP
Host Name : Coolermaster
User : Michael

Processor
Model : Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Speed : 3.9GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 16 threads sharing

Computer
Mainboard : Gigabyte P67A-UD3-B3
BIOS : Award (Phoenix) F2 02/22/2011
Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR3

Chipset
Model : Intel Core (Sandy Bridge) DRAM Controller
Front Side Bus Speed : 100MHz
Total Memory : 8GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 667MHz (1.33GHz)

Memory Module(s)
Memory Module : Corsair CMX8GX3M2A1600C9 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CMX8GX3M2A1600C9 4GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)

Video System
Video Adapter : NVIDIA GeForce GT 430 (96 SM5.0 1.4GHz, 1GB, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GT 430 (96 SM5.0 1.4GHz, 1GB, PCIe 2.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce GT 430 (96SP 2C 1.4GHz, 1GB)
Compute Shader Processor : NVIDIA GeForce GT 430 (96SP 1.4GHz, 1GB)
CUDA Processor : NVIDIA GeForce GT 430 (96SP 2C 1.4GHz, 1GB)

Storage Devices
WDC WD10EALS-00Z8A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:)
WDC WD10EALS-00Z8A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (D:)
C300-CTFDDAC128MAG 128GB (SATA600, 2.5", SSD) : 119GB (C:)
Generic 2.0 Reader -0 (USB) : N/A (G:)
Generic 2.0 Reader -1 (USB) : N/A (H:)
Generic 2.0 Reader -2 (USB) : N/A (I:)
TSSTcorp CDDVDW SH-S223C (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)

Logical Storage Devices
Audio (E:) : 932GB (NTFS) @ WDC WD10EALS-00Z8A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Documents (D:) : 932GB (NTFS) @ WDC WD10EALS-00Z8A0 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
System Reserved : 100MB (NTFS)
Hard Disk (C:) : 119GB (NTFS) @ C300-CTFDDAC128MAG 128GB (SATA600, 2.5", SSD)
Removable Drive (G:) : N/A @ Generic 2.0 Reader -0 (USB)
Removable Drive (H:) : N/A @ Generic 2.0 Reader -1 (USB)
Removable Drive (I:) : N/A @ Generic 2.0 Reader -2 (USB)
Optical Drive (F:) : N/A @ TSSTcorp CDDVDW SH-S223C (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Giga-Byte Cougar Point LPC Controller
LPC Legacy Controller 1 : T2 87-28
Audio Device : Giga-Byte Cougar Point High Definition Audio Controller
Audio Device : ZOTAC International (MCO) GF108 High Definition Audio Controller
Audio Codec : nVidia 0014h
Audio Codec : 1 0001h
Audio Codec : 1 0001h
Disk Controller : Giga-Byte Cougar Point 6 port SATA AHCI Controller
Disk Controller : 25365 88SE9123 SATA-600 Controller
USB Controller 1 : Giga-Byte Cougar Point USB Enhanced Host Controller #2
USB Controller 2 : Giga-Byte Cougar Point USB Enhanced Host Controller #1
USB Controller 3 : Giga-Byte uPD720200 USB 3.0 Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : ()
Media Player : ()
Media Player : ()

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 6.7
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  #2  
Old 04-09-2011, 07:04 PM
cwsand's Avatar
cwsand cwsand is offline
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Default Re: Pro Tools 9.02 crashing while loading certain sessions

You could try creating a new session, then importing the tracks one by one from your old session and see if a plugin or something is causing PT to crash.
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  #3  
Old 04-10-2011, 12:55 PM
SFactory SFactory is offline
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Location: Dublin, Ireland
Posts: 9
Default Re: Pro Tools 9.02 crashing while loading certain sessions

cwsand Thanks for the suggestion. I tried import session track by track and Strike seems to be the culprit. After uninstalling it all the old sessions open ok (well without drums!).

I was running Strike 1.5 in Pro Tools 9.02 on Windows 7 (SP1) 64 bit. Anyone else had this problem or can think of a work around? I have 13 tracks recorded for an album and strike it on 10 of them.
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  #4  
Old 04-23-2011, 07:06 AM
SFactory SFactory is offline
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Join Date: Jan 2009
Location: Dublin, Ireland
Posts: 9
Default Re: Pro Tools 9.02 crashing while loading certain sessions

Turns out I was missing out one the 3 preferences you are meant to delete / thrash.

This link really is a must for all PT9 probs: Delete Digidesign Databases and Preferences : http://avid.custkb.com/avid/app/self...nd_Preferences
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