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#1
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MTRX Studio DA Faults
Hey all,
Posting here while I wait for Avid Support. I'm on my second MTRX Studio after I RMA'd the first one due to a dead DA output, today I've just noticed after troubleshooting my surround monitoring array that channel five on the DA outputs is outputting 6db lower level than all the other channels. Is anyone else experiencing similar with their DA outputs? My first Studio was serial 101206, the one they sent me to replace that is 101304. I'm wondering if there was a bad batch early on in manufacturing? Either way, interested to hear if anyone else is having trouble.
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Pro Tools 2024.3.0|Perpetual • MTRX Studio • HDX1 • Sync-X • S3 • Dock • Mac Mini 2018 - 3.2GHz i7 6-core macOS 13.6 • RAM 64GB DDR4 GPU AMD 6900XT 16GB • Monitor LG 32UL950-W |
#2
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Re: MTRX Studio DA Faults
We've had 3 different MTRX Studios RMA'd and replaced. But none of the replacements have had issues (all the original 3 were from early production.) I'll see if I can pull up all the serial numbers for the replacements (I know I've written down at least 1.)
However, your particular issue I haven't faced. It was either working or not. (and all our units that needed an RMA were about DA. Not AD or any other functions.)
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#3
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Re: MTRX Studio DA Faults
Ok, thanks. I will keep it in my mind.
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