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  #1  
Old 09-11-2014, 04:30 PM
mparkinson mparkinson is offline
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Join Date: Jan 2008
Location: Ontario, Canada
Posts: 40
Default Transfer of ownership of HD3 cards...

Hi. I recently purchased a set of HD3 cards that I would like to transfer them to my name. I have the form filled out and signed by the former owner. I scanned it and tried to upload it to the avid.force.com link, but every time I try, it tells me Im not logged in and as far as I can tell it doesnt accept the information I have typed in/uploaded. Can anyone give me a heads up on how to log into that site, or how to make an account? Id really like to have these cards in my name.

Thanks.
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Old 09-12-2014, 12:02 PM
Bruce Paine Bruce Paine is offline
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Default Re: Transfer of ownership of HD3 cards...

Start here, just to get setup on the Avid website:
  1. Go to www.avid.com
  2. Click on Sign In/Register
  3. Create an Avid Master Account
Your Avid Master Account is separate from the Avid Pro Audio Community forum registration.

Then I would recommend contacting Avid Support through the registration case page here:

http://avid.force.com/Support/RegistrationCaseCreation

Enter the serial number of your HD core card where it asks for your Serial number or activation ID.

In the last field, browse to a PDF or image scan of your Transfer of Ownership form.

Let me know if that all works or not.
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Old 09-12-2014, 06:08 PM
mparkinson mparkinson is offline
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Default Re: Transfer of ownership of HD3 cards...

I linked my accounts, but for some reason it still says I am not logged in. Is there a phone number I can call to transfer these? Maybe an email address?

Thanks.
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Old 09-12-2014, 10:41 PM
Bruce Paine Bruce Paine is offline
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Default Re: Transfer of ownership of HD3 cards...

Check your email junk mail or spam folder for an email from Avid CS. They said they would contact you earlier today.
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Old 09-13-2014, 08:49 AM
mparkinson mparkinson is offline
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Default Re: Transfer of ownership of HD3 cards...

I didnt see an email, but thats ok. I just tried it again, and it looks like it submitted fine! Thank you for all the help Bruce. I appreciate it!
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