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#1
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Command 8 connectivity + Pro Tools 10+11 HD
Hi folks,
I was running PT 10 HD1 on Windows 7 64bit Gigabyte X79-UD3 I regularly would get the error that "Pro Tools cannot communicate with Command 8". I'm now running PT 11.3.2 on one HDX card. I just got the same Command 8 issue. All the drivers are loaded. I know that C|8 is not officially supported in 11 but it was in 10 and I'm having the same error in 11. Does anyone have an idea as to what's causing this? The C|8 is in the Device Manager with no problems. Thanks in advance!! |
#2
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Did you turn off the power management feature on all USB ports?
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Hi Dave!
I did make sure all the power management was off. Just today at startup the C|8 simply won't talk to PT. I unplugged, ran a different cable and used a different port and set it in Midi as #3. We'll see what happens. Maybe the C|8 has physical issues with the USB port? So confusing. |
#4
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Has it ever worked or are trying to get started with the Command 8? If this is a new addition to your setup, maybe check some youtube videos and see if there is a setup thing you are missing
https://www.youtube.com/results?sear...ontrol+surface
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Dave
I've been using the C8 for years now. I was speaking with some Avid repair people here in town just to see if there might be a hardware issue with the USB section. It might just be something that's interrupting the C8 connection. So, I'm swapping out some things like my mouse, etc to see if a different port might help. It stopped working in the middle of a session today. Thankfully the old #3 on the numeric keypad worked so I could continue tracking. I have to shut down PT, power cycle the C8 and reboot for it to come back. I'm about to just scrap it for a PreSonus FaderPort 8. Thanks for answering! |
#6
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Just sharing my experience with the command 8. When I was on Windows some of the faders would not work correctly or track the fader position on the screen. As I brought the command 8 second hand I thought it was just faulty. I then sold it when I got my raven and then when I sold my raven I brought another command 8. This 2nd command 8 had the same problem as the first one I had. I then switched to Mac and the Command 8 works fine. Strange huh
Sent from my iPhone using Tapatalk
__________________
Raoul Crane
www.blaze-studios.co.uk PT 10.3.10 HD Accel 6, Mac Pro 5.1 12 Core 3.46hz Dual Boot Lion 10.7.5 and Maverick 10.9.5 32GB Ram Magma PE6R4i Chassis |
#7
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Ha!
Not strange at all. Windows is the red-headed step child in the Pro Tools world. Plus, they've never really upgraded any of the software for it. You'll probably see this on Craigslist soon! |
#8
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Re: Command 8 connectivity + Pro Tools 10+11 HD
Quote:
I am not sure going HUI is going to make you feel better.....it might feel like a step backwards>> demo before you buy, or buy sweetwater so you can return.
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#9
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Re: Command 8 connectivity + Pro Tools 10+11 HD
I probably don't use the full functionality of the C8. I mainly use the transport, faders and pans.
I'm trying to avoid using a mouse/trackball too much. |
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