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  #1  
Old 08-11-2011, 09:57 AM
audiblefeast audiblefeast is offline
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Join Date: Jul 1999
Location: Los Angeles CA
Posts: 15
Default PT LE won't authorize

G4 Dual 1.25 GHZ PPC Build 9L31a
1.25 GB DDR SDRAM
Protools LE 7.4.2
OSX 10.5.8
Mbox Original

Hello,
So I upgraded to 7.4.2, but now it wants my authorization code. I put in the code, but it didn't recognize it. I've managed to lose the original paper sleeve that the code was written on, but I saved the code in a file. It's the only one I've ever used and has always worked before. Avid doesn't want to hear from me about it unless I pay them. Does anyone have any ideas about what I can do now?

thanks
Bruce S
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  #2  
Old 08-11-2011, 03:58 PM
The Dougfather The Dougfather is offline
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Join Date: Sep 2005
Location: UK
Posts: 3,199
Default Re: PT LE won't authorize

Assuming this was registered you should be able to log in to your my avid account and retrieve your serial number.

Digi auth codes start DIGI0740 where the 0740 represents the version number, does your serial have this?

In another one of your posts you stated using 7.3.1, bare in mind 7.4 was a chargeable upgrade so if you have a 7.3 auth you are not entitled to 7.4 unless you paid or received an amnesty upgrade.
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  #3  
Old 08-11-2011, 04:06 PM
comsigns comsigns is offline
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Join Date: May 2011
Location: australia
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Red face Re: PT LE won't authorize

Just about to write the same thing as The Dougfather, and he is dead right, I lost my authorization code for 7.4 and avid just sent me the right one, if u payed for it they will give u the authorization code.
Well they did here in oz.

cheers
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  #4  
Old 08-11-2011, 04:37 PM
audiblefeast audiblefeast is offline
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Join Date: Jul 1999
Location: Los Angeles CA
Posts: 15
Default Re: PT LE won't authorize

Thanks, everyone.
I didn't see where it was a paid upgrade, it just downloaded of course asked me for the key later. My key is a 7.3 key that was registered, but she no open the Avid door. I didn't see anywhere to buy the 7.3 to 7.4 upgrade. Anyone know if it still exists? Is there even any point in buying it, if I can upgrade to LE8 on a G4 with an original MBox? It looks like I can, but I'm certainly not confident.

thanks!
Bruce S
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