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#1
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Playback issues Mbox 3 pro (Pro tools Mbox pro)
I've had my Mbox 3 for 2-3 months now and I havent experienced any problem, until now.
It started yesterday when the buffer got overloaded during playback, I use Ableton Live 8 by the way. So I tried to increase it, it took a while before I managed to do this, but this didn't seem to help the with the problem of the buffer overloading, it still remained. So I downloaded the latest driver, 1.0 11 I belived it was, but still no differens. So I tried with some other project files I had wich had very few track but even there the audio cracks up, stops and makes it impossible to mix. So I figured I try reinstalling Ableton and the Mbox(with pro tools 8). Start over from scratch again, but the problem still remains. Now I have yet another problem, when I, for example, watch a video on Youtube the audio only last about a second, then I hear a crackle and its gone. I have to close the page down and load it up again if I want to enjoy a few more seconds of sound. I have searched the forum and other places for similar problem but I have yet to find one. I have done the optimization guide, reinstalled the drivers, made a new user account with no luck. To summarise, the problem is: * I can only listen to audio for a couple of second before it disappears, some times longre some times shorter. The Pro Tools dvd-tutorial lasted like ten seconds before it got silent. * Yep, that's my problem right there I use: Ableton Live 8.3 Mbox audio driver 1.0 11 Windows 7 I hope you have enough information, please let me know otherwise. SiSoftware Sandra Computer Model : OEM System Product Name Workgroup : WORKGROUP Host Name : Olle-PC User : Music Production Processor Model : Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz Speed : 3.17GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Dual-Core Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 Cache : 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing Computer Mainboard : Asus StrikerExtreme BIOS : Phoenix Technologies, LTD ASUS StrikerExtreme ACPI BIOS Revision 2002 03/01/2010 Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 2GB DIMM DDR2 Chipset Model : nVidia C55 Host Bridge Front Side Bus Speed : 4x 333MHz (1.33GHz) Total Memory : 2GB DIMM DDR2 Memory Bus Speed : 2x 400MHz (800MHz) Memory Module(s) Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3) Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3) Video System Video Adapter : ATI Radeon HD 5800 Series (1440 SM5.0 725MHz, 1GB DDR5 4GHz 256-bit, PCIe 2.00 x16) Graphics Processor OpenCL Processor : ATI Radeon HD 5800 Series (1440SP 18C 725MHz, 512MB DDR5 4GHz 256-bit) Compute Shader Processor : ATI Radeon HD 5800 Series (1440SP 725MHz, 1GB DDR5 4GHz 256-bit) STREAM Processor : ATI Radeon HD 5800 Series (1440SP 18C 725MHz, 1GB DDR5 4GHz 256-bit) Storage Devices WDC WD7500AADS-00M2B0 (750.2GB, SATA300, 3.5", 32MB Cache) : 699GB (E:) SAMSUNG SP2504C (250GB, SATA300, 3.5", 7200rpm, 8MB Cache) : 233GB (C:) _NEC DVD_RW ND-3520A (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : 3GB (D:) KLINIH ENSHINOPAFS (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : N/A (F:) Logical Storage Devices Hard Disk (E:) : 699GB (NTFS) @ WDC WD7500AADS-00M2B0 (750.2GB, SATA300, 3.5", 32MB Cache) System Reserved : 100MB (NTFS) Hard Disk (C:) : 233GB (NTFS) @ SAMSUNG SP2504C (250GB, SATA300, 3.5", 7200rpm, 8MB Cache) 3.5" 1.44MB (A:) : N/A BUILD (D:) : 3GB (UDF) @ _NEC DVD_RW ND-3520A (ATAPI, DVD+-RW, CD-RW, 2MB Cache) Optical Drive (F:) : N/A @ KLINIH ENSHINOPAFS (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) Peripherals LPC Hub Controller 1 : ASUS MCP55 LPC Bridge LPC Legacy Controller 1 : ITE IT8718F Audio Device : ASUS MCP55 High Definition Audio Audio Codec : Analog Devices AD1988B Sound Chip Audio Device : PC Partner Cypress HDMI Audio [Radeon HD 5800 Series] Audio Codec : ATI (AMD) HDMI Audio Disk Controller : ASUS MCP55 IDE Disk Controller : ASUS MCP55 SATA Controller Disk Controller : ASUS MCP55 SATA Controller Disk Controller : ASUS MCP55 SATA Controller USB Controller 1 : ASUS MCP55 USB Controller USB Controller 2 : ASUS MCP55 USB Controller FireWire/1394 Controller 1 : ASUS VIA VT6308 1394 OHCI Controller SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1 SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2 Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Network Services Network Adapter : NVIDIA nForce 10/100/1000 Mbps Ethernet (Ethernet) Network Adapter : NVIDIA nForce 10/100/1000 Mbps Ethernet #2 (Ethernet, 100Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7600 Platform Compliance : x86 Windows Experience Index Current System : 5.5 Performance Enhancing Tips Tip 2546 : Large memory modules should be ECC/Parity. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip. |
#2
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
You appear to have an Intel CPU and a none Intel chipset. In the past this has been problematical when trying to run Pro Tools. As is using a VIA firewire controller. And only 2 gb of RAM is listed, which is not really enough for Windows 7 and Pro Tools.
Cheers,
__________________
Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#3
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
The things is that it has previously worked with no problem before, and I'm using Ableton Live 8 right now, so I dont see why my specficiation has caused the problem. But I will anyway upgrade my memory to 4 gb.
Right now neither Ableton & Pro tools appears to be abled to find the Mbox, I get error message when I open pro tools, saying it can't find the hardware (same thing in Ableton). But when I'm in windows I can view a youtube movie for a few seconds before the sound disappears, it starts to crack up like the buffer is overloading and then it disappears. One thing I noticed today is that I can listen to audio from myspace with no problem so only when I listen to moore demanding audio files the soundcard crashes. In the Mbox editor it says "Hardware Connected" so its connected. |
#4
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
Unsupported systems often "work" intermittently.
I'm with The Weed. The mismatched Intel cpu/nvidia chipset is likely the main issue. |
#5
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
But are you saying Pro tools is not supported by my cpu/nvidia chipset or the actual Mbox is?
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#6
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
Incompatible with Pro Tools.
Here are some past reply's from Digi on this issue: From this thread. Quote:
And this thread. Quote:
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#7
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
Okey, that's good to know.
But the problems I'm having are not with Pro Tools. The problem is that audio playback from any source, youtube/mp3 files/etc.. causes the sound card to crash/disappear. |
#8
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
Okey, so reinstalled Windows 7 -64, upgraded my memory to 4 gig, bought Ti firewire pci card, reinstalled the Mbox drivers.
And you know what, still the same lovely problem. I do my mixing in Ableton, and after a few minutes of mixing the sound will transformed into low volym static noise and later the Mbox itself will crash or the driver crashes or whatever happens. It's really unstable, and same problem with the audio dissappearing a few seconds in a youtube-movie and then crashes is still there. Its not a problem with the acutal sound card, I tried it with at another computer without problems. What am I suppose to do? It's so damn depressing. |
#9
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
Pal, you have an Intel processor with an Nvidia chipset. That is a known issue with the Mbox drivers/PT.
What are you missing here? Quote:
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#10
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Re: Playback issues Mbox 3 pro (Pro tools Mbox pro)
-"But are you saying Pro tools is not supported by my cpu/nvidia chipset or the actual Mbox is?"
-"Incompatible with Pro Tools" So now our saying its not supported by the Mbox drivers aswell? Okey whatever, I guess I have no choice but to upgrade that aswell. What intel chipset do you recommend, that will work well with Mbox 3 pro/PT? |
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