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  #1  
Old 10-10-2023, 02:05 AM
jokeramik jokeramik is offline
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Join Date: Oct 2023
Location: Germany/Salzatal
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Default License Problems with Pro Tools "Space"

Following situation:

I have a permanent license for Pro Tools "Space" since 2014.
I've been using Pro Tools Studio since last year.
The update plan has expired today and the permanent license for "Space" on the iLok is no longer recognized by ProTools.
What can I do?
Is this license no longer valid?
Best regards!


jokeramik

Last edited by jokeramik; 10-10-2023 at 02:17 AM.
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  #2  
Old 10-10-2023, 08:36 AM
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albee1952 albee1952 is offline
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Default Re: License Problems with Pro Tools "Space"

Not sure this will help, but its worth a try; open iLok Manager and look for a sub-license for Space that is within the expired set. If you find one, deactivate it. My thinking is that ILM sees an expired license, which makes it ignore the permanent license.
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  #3  
Old 10-11-2023, 02:57 PM
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Bob L Bob L is offline
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Default Re: License Problems with Pro Tools "Space"

Quote:
Originally Posted by jokeramik View Post
Following situation:

I have a permanent license for Pro Tools "Space" since 2014.
I've been using Pro Tools Studio since last year.
The update plan has expired today and the permanent license for "Space" on the iLok is no longer recognized by ProTools.
What can I do?
Is this license no longer valid?
Best regards!


jokeramik
See this. It may be instructive.
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