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#1
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Permanent License Lost?
Did I just lose my permanent licenses to Pro Tools and HEAT?
Yesterday I renewed for 1-year what I thought was just support + updates ($99) BUT I didn't have intention of giving up my permanent licenses of Pro Tools and HEAT (which I bough full price just a few months ago). Did AVID tricked me into a subscription model? There's no option to have support for permanent licenses? Really piss that I lost my permanent licenses I just wanted to renew support+updates - didn't have intention of losing my permanent licenses (specially HEAT that I just bough full price) |
#2
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Re: Permanent License Lost?
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If somehow Avid do help you, get a couple of these: https://www.thomannmusic.com/avid_pr...an_renewal.htm 95 USD, cheaper than the sub you paid and specifically for a perpetual license (renew by a year for updates and support).
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- Intel 14900K/NzXt Kraken Elite/64GB Kingston DDR5 6000 mhz (32x2)/ Asus Pro Art Z790/Asus 4090/Win 11 Pro 23H2/UAD Apollo 8 x2 w TBolt 3 card u/g/UAD Twin X. |
#3
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Re: Permanent License Lost?
Thanks for the feedback - you're correct all my permanent licenses like HEAT are still good - however permanent license of Pro Tools is gone
Didn't meant to cross-grade to subscription - just wanted to extend support+updates - will reach out to AVID - thanks again! |
#4
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Re: Permanent License Lost?
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__________________
- Intel 14900K/NzXt Kraken Elite/64GB Kingston DDR5 6000 mhz (32x2)/ Asus Pro Art Z790/Asus 4090/Win 11 Pro 23H2/UAD Apollo 8 x2 w TBolt 3 card u/g/UAD Twin X. |
#5
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Re: Permanent License Lost?
Omg, what have you done!!!!
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Mac Mini M1 | Mac OS 12.6.1 Monterey | Avid Carbon + 2x Carbon Pre | Pro Tools Studio 2024.3 |
#6
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Re: Permanent License Lost?
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Since I was not getting any response ended up calling. Talked to a nice lady but she was from Media Composer group but she noted that my case was indeed created but there was a large back-log and may not get a response until tomorrow at the soonest... we'll see how this ends |
#7
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Re: Permanent License Lost?
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I've alerted the webstore team about this. They'll be in touch with you through Email. Thank you, -Tope |
#8
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Re: Permanent License Lost?
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#9
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Re: Permanent License Lost?
I think i did the same thing,, not happy about this..
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Wow am I groovy or what |
#10
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Re: Permanent License Lost?
Still waiting to hear back from AVID webstore
Just want my Pro Tools permanent license back |
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