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Old 07-20-2020, 11:04 AM
mikes-music mikes-music is offline
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Join Date: Jan 2013
Location: Germany
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Default Since yesterday: PT 2018.12.0 didnt find my D-Control ES?!

Hello my friends!

Since Saturday (for 2 days ago) my PT didnt find my D-Control!
It works without any problems for more than 1,5 years.

Mac-OS is Sierra 10.12.6 and I have NOT installed any updates or new drivers...

What can I do? Anyone any ideas?

Thank you and kind regards from germany!
Mike
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  #2  
Old 07-20-2020, 03:18 PM
Led Led is offline
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Location: Melbourne Australia
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Default Re: Since yesterday: PT 2018.12.0 didnt find my D-Control ES?!

What is showing in the ethernet settings in the peripherals page of the setup menu? Is the correct ethernet set in the dropdown window?

Last edited by Led; 07-20-2020 at 03:30 PM.
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Old 07-21-2020, 01:07 AM
mikes-music mikes-music is offline
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Default Re: Since yesterday: PT 2018.12.0 didnt find my D-Control ES?!

There is selected "Ethernet 1". That is the right Port and it works until Saturday...
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Old 07-21-2020, 08:04 AM
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crizdee crizdee is offline
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Default Re: Since yesterday: PT 2018.12.0 didnt find my D-Control ES?!

Hi,


I trust you have re-scanned in the peripherals ethernet port? is it showing in the etherrnet box-window at all or is nothing coming up?


Have you tried a new cable?


Are there any lights on the ethernet port on the command?



Can you check the ethernet is working on the computer? maybe plug into a hub or router and see if its working?


Re-set the command?


Chris
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  #5  
Old 07-21-2020, 10:02 AM
mikes-music mikes-music is offline
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Join Date: Jan 2013
Location: Germany
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Default Re: Since yesterday: PT 2018.12.0 didnt find my D-Control ES?!

I really checked everything:

- LAN cable replaced
- LAN switch replaced
- All LEDs checked
- Re-Scan the peripheral Ethernet-Hardware in ProTools
- Checked the Ethernet-Konfiguration in PT (no changes - everythings right!)
- LAN works perfectly throughout the house
- MAC is in the LAN
- Reset D-Control
- Reinstall firmware on D-Control
...

But today:
I use the second Ethernet-Port from Mac! Change the PT Ethernet-Hardware on the peripheral page from "Ethernet 1" to "Ethernet 2"!!!

AND IT WORKS!


Sorry?!? Apparently my Mac swapped the two ports ?!

Thank you for help!

Kind regards
Mike
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