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Old 04-08-2019, 09:48 PM
mikedevelta mikedevelta is offline
Join Date: Apr 2019
Location: Perth
Posts: 1
Default Pro Tools 12.4 Installers Missing. Please help the community.

Hi guys,

I had a terrible time last week trying to find Pro tools 12.4 installers in my account. I contacted AVID with a new case but had to use my Sibelius Subscription to access it but was refused consideration because I was I was seeking "Pro tools" information.
Eventually I had to head to gearslutz for help. Fortunately a kind soul gave me a link he uploaded from his PC.
I am stlll chasing the Mac files however.
If AVID could please update our database to include 12.4 that would be brilliant. There is a whole thread going on at Gearslutz experiencing the same issue.
12.4 is not listed under legacy downloads.

Thank you

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Old 04-09-2019, 02:35 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,273
Default Re: Pro Tools 12.4 Installers Missing. Please help the community.

Welcome to the community.

We typically keep the current+previous version installers based on license entitlement with the product in my.avid.com. With the Release Limit date added to licenses starting with 12.6 we're able to provide 12.6/higher via the Avid Download Center. I see your product is missing all installers so will contact you directly via support case to assist.
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