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#1
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Lost Authorization Code
I recently bought a new computer, and although it took a while, managed to successfully install my Mbox 2 and Pro Tools LE 6.8.1. However, I have a bit of a problem. I can't find the authorization code for it. I have the authorization codes for all the other software in the Mbox bundle I never used but not the code I need.
I called the Customer Service line, but I was on hold (I think) for about 2 hours, and it's long distance for me. I also tried emailing the given email account to no reply, it's been about a week now. The one ray of hope I have right now is that Pro Tools LE is still installed on my previous computer, authorized and everything. I was wondering if anyone knows if there is a way to find the code that way. Stored in the registry maybe? or maybe it's hidden in a file there? Any help would be appreciated. Thank you. |
#2
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Re: Lost Authorization Code
Nope.
Your code should be either on the inside cover of the Getting Started Guide, or on the CD sleeve itself. Since you're still only on 6.8.1, and you haven't done any online upgrades through the Digistore, I think the only way to retrieve your auth code is to contact Digidesign directly.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
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