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--> SOLVED <-- Pro Tools First - Crash without message - First Run.
* * * S O L V E D * * * SEE BELOW
----------------------------------------------- Hello, First time user of pro Tools First for a PC. Having a major post-installation problem. After startup, the program proceeds through finding all my Waves Gold Bundle plugins, but crashes after the dialog box advises that the Audio Playback engine will now be configured. Also, when the program is starting up, I get a dialog box which is totally white/blank, but it closes itself and continues to the message to get ready to proceed to configure the audio engine. I have installed 2 version of Pro Tools First, and they both have this identical problem. I have also tried without success by running the program in "Administrator Mode". * Pro_Tools_First_2018_7_Win_103613 * Pro_Tools_First_12_8_2_WIN_100014 There are no subsequent error message of any sort since the program crashes, ----------------------- below is the only log I can find in... C:\Users\$username$\AppData\Local\Avid\Logs ...which is timestamped at the time of installation. [1031/064823:ERROR:renderer_main.cc(207)] Running without renderer sandbox [1031/064957:ERROR:renderer_main.cc(207)] Running without renderer sandbox I have other logs... ProToolsFirst_2018_10_31_16_16_35.dlog but it is unreadable/encrypted. ========================================= MY SYSTEM: Pro Tools 12.8.2 Application manager 2018.10 iLok 4.1.2.2231 (r41991) Cakewalk by Bandlab (still works fine). Win10 Home 64bit build 17134. CPU = AMD A6-6310 4 core. Soundcard = USB Behringer device, UCA-202. Waves Gold Suite plugins. --------------------------------------------------------------------------------------------- * * * S O L V E D * * * The problem was caused by my NON-ASIO soundcard, (USB, Behringer UCA-202). After installing ASIO-4-ALL, the config of the Audio Playback Engine (on first ever run), was able to be completed, and I am now experimenting with this DAW's functionality, so as to broaden the many years of experience I have from Cakewalk products. Asio-4-all, (Universal ASIO Driver For WDM Audio), is available for free download from... www.asio4all.orgCheers, SunflowerGUY. Last edited by SunflowerGUY; 11-09-2018 at 01:14 PM. Reason: My attempt to post the Resolution as a REPLY to this item does not save. |
#2
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Re: Pro Tools First - Crash without message - First Run.
* * * S O L V E D * * *
The problem was caused by my NON-ASIO soundcard, (USB, Behringer UCA-202). After installing ASIO-4-ALL, the config of the Audio Playback Engine (on first ever run), was able to be completed, and I am now experimenting with this DAW's functionality, so as to broaden the many years of experience I have from Cakewalk products. Asio-4-all, (Universal ASIO Driver For WDM Audio), is available for free download from... www.asio4all.orgCheers, SunflowerGUY. |
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