New Ilok site

[mixer]

Has anyone been able to get the new ilok site to work.. ? I can't get any upgrades to process in Firefox or Safari... crashed firefox and can't find any surrender license in Safari. All the latest Ilok software.. nothing works..

G5 dual 2gig 10.5.8 hd4accel. 8gigs ram. 2X apogee rosetta 800s,192 with digital card,96io ,big ben clock.

[WernerF]

No problems here. On Safari. I'm, unfortunately, not surprised to hear that you are having a problem though.

[Keybeeetsss]

Fine here.. Firefox...

[Stig Eliassen]

No problems here with IE 7.

[prophonic]

Keeps crashing on Firefox and Safari on the Mac (10.4.9). Fine on the PC. Presumably the IE 7 responses are from the PC.

Osman

[Jay_uk]

Firefox
Safari
Camino
All okay on Mac

[Bentley Ferrari]

Originally Posted by mixer

Has anyone been able to get the new ilok site to work.. ? I can't get any upgrades to process in Firefox or Safari... crashed firefox and can't find any surrender license in Safari. All the latest Ilok software.. nothing works..

G5 dual 2gig 10.5.8 hd4accel. 8gigs ram. 2X apogee rosetta 800s,192 with digital card,96io ,big ben clock.

The issue may be your software version(s). From the ilok website, you need to be using:

1. OSX 10.3.9 or higher (but not 10.4.4)
2. Either Safari 4+ or Firefox 3.5+

This is necessary just to use the ilok website. Once you're cool on that end of things, you can download and install ilok drivers and client helper software if necessary, and do what you were always able to do.

[Postman]

I had no problem with Firefox 3.5 UNTIL I upgraded the ilok client last week. From then on Firefox crashes as soon as I try to log in. Safari is fine.

[Ray Campbell]

WTF!

I just went to download a couple of license keys, had to update the iLok Driver and iLok Client.

Now Firefox crashes at login, and Safari crashes just loading the main page. I *was* logged in prior to doing the update, but now nuthin'.

Any updates or solutions to this?

This thread is a week old, and still no fix, no comment, no new plugins?

Ray

[Ray Campbell]

Well, I uninstalled the ilok driver and client software, then updated Firefox to 3.0.14, then re-installed the driver and client from my the same installers I'd downloaded earlier today.

Magically, I could now log into iLok.com, but iLok.com could not see my iLoks. It said I needed to install the latest driver and client...

So I go ahead and do this, and now.... Safari crashes when I try to log in.

Wheeee.....

Ray