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#21
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Re: Ptc dropouts!!!!
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Exactly, I mean, it's not like there's only one of us having this problem...so how the heck did they get it to work?!!! I was also told by Kyle, that every PTC release will have a new Eucon release. So I was really surprised by the Eucon release without an update to PTC app.
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FBR recording - https://www.facebook.com/fromthebase...cordsrecording @FBRrecording - Instagram Rig MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors |
#22
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Re: Ptc dropouts!!!!
you are not alone .. i think most of us have given up on it .. it ruins EuCon .. crash crash crash ..
where is Kyle ?? hopefully he will chime in an have some news and help for us .. but this is a Free App right now .. when it is a paid App i will be much more pissed off then now .. it just shows one more thing that Avid is having trouble with .. there are too many people troubleshooting their systems instead of creating something .. Com'On Man !!!!
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Macmini M1 8/512 -OS 12.3.1 and PT2022.4 Logic Pro X 10.7.4 RME BabyFace Pro Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3 Logic Pro X 10.7.4 RME BabyFace Pro |
#23
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Re: Ptc dropouts!!!!
Hey Guys,
This could be a combination of wi-fi signal interference or perhaps a config thing, so I'd like to suggest a few things and get some more details on your setups. First, let's start fresh:
Did the Pro Tools | Control show up and attach? If not, quit Pro Tools | Control on your iPad and relaunch it. Did it connect now? If it's connecting, then I'd suggest you test for a little while to see if there are any improvements. Now some questions about your setup:
Many users are not experiencing these issues, so we need to dig a bit to found out why this is the case for you guys. Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#24
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Re: Ptc dropouts!!!!
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EDIT* Spoke too soon, disconnected after 30mins and no reconnect. Spinning 'E' of death! Restart PT's and try again...waiting...trying to repeat. I'll post back after the weekend as I hope to finally convince my wife to track some vocals now that she's over her cold! :P Have a great weekend!
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FBR recording - https://www.facebook.com/fromthebase...cordsrecording @FBRrecording - Instagram Rig MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors Last edited by dr_daw; 11-27-2015 at 06:41 PM. |
#25
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Re: Ptc dropouts!!!!
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Also, if you can provide setup info as listed above that'd be helpful. Thanks!
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#26
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Ptc dropouts!!!!
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I do have Bluetooth enabled as I have a keyboard connected. I'll try it with that disabled and see if that changes anything. One things I noted, Kyle, is that PTC seems to really like activity. It doesn't like to sit idle for too long. In the system prefs, under Eucon, I changed the 'timeout' to 300. I believe that is likely just for connecting, but it seems that since I've done that. PTC is running much more consistently. It only disconnected once and immediately reconnected during my 1 hour personal recording session. As for the other info: It's an Actiontel Modem/router @ 5Ghz, I'm within a 10' radius at all times. No switches.
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FBR recording - https://www.facebook.com/fromthebase...cordsrecording @FBRrecording - Instagram Rig MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors |
#27
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Re: Ptc dropouts!!!!
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What is the exact model number of the Actiontel router? Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#28
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Re: Ptc & pt 12.3
Going to run identical tests on a new install tonight to ensure it's not just a fluke. The model # is T1200H for the Alcatel modem.
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FBR recording - https://www.facebook.com/fromthebase...cordsrecording @FBRrecording - Instagram Rig MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors |
#29
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Re: Ptc dropouts!!!!
So Kyle, is there a step-by-step for Windows users? I have had to uninstall Eucon here as it would crash on every bootup. I have an N wifi router sitting 3 feet from my chair, and WHEN it works, it works all over the studio. The issue is that it rarely works, either due to a crash of Eucon, or to not connecting at all. To get connected, I can do a dance of trying any and/or all of the following:
Restart Eucon Turn Eucon off in PT, then re-enable Task Manager>Eucon>end Process>restart Eucon Close the app on the iPad and then re-start the app Using latest version from my account(downloaded 3 times). I get the same (poor) results whether I run PT12.3 on Windows 10, 12.3 on Windows 7 or 11.3.2 on Windows 7
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#30
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Re: Ptc & pt 12.3
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Working well on my new install on the rig in my signature. One thing that drastically improved operation today was disabling Bluetooth on my iPad. No connection drops in an solid hour long session.
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording @FBRrecording - Instagram Rig MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors |
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