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  #1  
Old 12-06-2010, 02:17 AM
resmithmusic resmithmusic is offline
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Default Do I need an iLok to run pro tools 9?

I have just upgraded from Pro Tools LE 7.3 to Pro Tools 9 with the crossgrade pack.

When I try to open pro tools I get the following message:

"this version of pro tools 9 requires authorisation to run, but no iLok can be found"

I did not receive an iLok when I purchased 7.3, do I need to buy one in order to use Pro Tools 9?
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  #2  
Old 12-06-2010, 02:30 AM
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ejwells ejwells is offline
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Default Re: Do I need an iLok to run pro tools 9?

Yes.
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  #3  
Old 12-06-2010, 02:33 AM
resmithmusic resmithmusic is offline
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Default Re: Do I need an iLok to run pro tools 9?

ok, thanks!
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  #4  
Old 12-06-2010, 08:16 PM
resmithmusic resmithmusic is offline
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Default Re: Do I need an iLok to run pro tools 9?

Ok. So once I have my iLok, how do i put the authorisations on there so it can authorise pro tools 9?

at the moment it says "authorisation cannot be found in the installed iLok"
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  #5  
Old 12-06-2010, 08:19 PM
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Ryan Young Ryan Young is offline
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Default Re: Do I need an iLok to run pro tools 9?

Avid should have deposited the license into your iLok.com account. You sync your iLok online and put the new license(s) onto your iLok.
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  #6  
Old 12-06-2010, 08:23 PM
resmithmusic resmithmusic is offline
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Default Re: Do I need an iLok to run pro tools 9?

i didn't know i had an iLok account...
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  #7  
Old 12-06-2010, 08:36 PM
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TOM@METRO TOM@METRO is offline
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Default Re: Do I need an iLok to run pro tools 9?

When you purchased PT9, what did you offer when you were asked for your ilok account name? That will be the account in which Avid placed your authorizations.
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  #8  
Old 12-06-2010, 08:47 PM
resmithmusic resmithmusic is offline
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Default Re: Do I need an iLok to run pro tools 9?

I was never asked for a user name. I purchased pro tools 9 and installed it using the disks...... I am unsure what I need to do now
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  #9  
Old 12-06-2010, 09:36 PM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Do I need an iLok to run pro tools 9?

You'd better contact Avid customer support.
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  #10  
Old 12-06-2010, 10:29 PM
Dave Labrecque Dave Labrecque is offline
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Default Re: Do I need an iLok to run pro tools 9?

Quote:
Originally Posted by resmithmusic View Post
I was never asked for a user name. I purchased pro tools 9 and installed it using the disks...... I am unsure what I need to do now
My discs came with an installation guide which walked me through all the steps, including going to the ilok website, creating an account for myself, and getting the license downloaded onto my iLok. RTFM?
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