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  #1  
Old 02-08-2021, 09:29 AM
mvfmcf mvfmcf is offline
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Join Date: Feb 2021
Location: Bridgnorth
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Default where is my support code

I recently purchased an ASC and have received the confirmation of my order and payment. But I can't see my code in this email or on my AVID account.

I can't get through on the phone because you have to enter your ASC...!!!!

Where is it?
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  #2  
Old 02-08-2021, 02:07 PM
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Southsidemusic Southsidemusic is offline
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Default Re: where is my support code

Goto your Avid account and look under products not downloaded and check back if there are any issues :)
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  #3  
Old 02-10-2021, 06:55 AM
mvfmcf mvfmcf is offline
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Default Re: where is my support code

Thanks.
Sorted.
Got through to Avid Support OK to get the bad news that Sibelius 7 doesn't work any more on recent Apple MacBook OS updates. Had to buy Sibelius Ultimate.
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