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  #21  
Old 02-04-2021, 06:21 AM
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JFreak JFreak is online now
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Default Re: how to update my ilock, from 12.2 to 12.6 ?

Before paying, double check that your dates are what you claim it to be. Once support realises there is mistake on Avid's part, they should refund you. Point being you are entitled to use ANY version released before your support and update plan expired.
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  #22  
Old 02-04-2021, 08:07 AM
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Default Re: how to update my ilock, from 12.2 to 12.6 ?

Are you sure you have installed 12.6 and not 12.6.1 which came out later?

12.6 release date is indeed Sep 28, 2016
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Old 02-04-2021, 06:00 PM
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Default Re: how to update my ilock, from 12.2 to 12.6 ?

Quote:
Originally Posted by Dani M View Post
sorry, i write wrong, my plan ended on 29 and release date was in 28...

Quote:
Originally Posted by JFreak View Post
Then contact Avid Support and say your PT license release limit is one day before 12.6 release date and you wish to be able to use it and need their help. We cannot help you, but once you have case number from support we may be able to escalate your case.
Janne - perhaps a typo?
Dani M's PT license release limit is one day after 12.6 release date

https://avid.secure.force.com/pkb/ar...S/FAQ/en393795
Pro Tools 12.6 was released 09/28/2016
Pro Tools 12.6.1 was released 11/30/2016

If you decide you’d like to use the latest version of Pro Tools, Reinstatements are still available:
Avid Pro Tools Reinstatement Retail US $299
Reinstatement For Version Older Than Current
https://www.ebay.com/itm/Avid-Pro-To...MAAOSww-VfPX6f
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