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Old 02-24-2007, 11:29 PM
510man 510man is offline
Join Date: Dec 2006
Posts: 14
Default No Help Screens in 7.3.1

I upgraded to PT 7.3.1 and applied all the patches, etc. I also downloaded the 7.3 Documentation zip file and extracted it. When I launch PT and then click "Help" in the action bar, the only thing active in the drop down menu is "About Protools". All the other help options are disabled. What's up with that?

I can search my drive and find the PDF files but I would have thought they'd be tied to the PT software help screens somehow vs. me just sorting through the files based on the doc titles in hopes of finding what I need.

Is this how it works or did I just screw it up on the install? I installed it twice (no fun) and had the same results both times.

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Old 02-24-2007, 11:44 PM
Obsidian Dragon Obsidian Dragon is online now
Join Date: Aug 2004
Location: Los Angeles, CA
Posts: 3,977
Default Re: No Help Screens in 7.3.1

It is a known bug. Access you docs and manuals via the windows start menu.

Start - All Programs - Digidesign - Documentation - Select the specific PDF file you want.
Obsidian Dragon
Model Name: MacBook Pro
Model Identifier: MacBookPro14,3
Processor Name: Intel Core i7
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
MacOS 11.2.3 running Protools 2021.3.1
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Old 03-01-2007, 09:55 AM
dialogman dialogman is offline
Join Date: Dec 2006
Posts: 7
Default Re: No Help Screens in 7.3.1

This also happened to me when I first installed PT M-Powered 7.1 and then again when I upgraded to PT 7.3 and applied the 7.3.1 update. I also thought there was something wrong with my install. Maybe I missed something online. Does anyone know if there is someplace that lists the known bugs?
Anyway, it would be very convenient to have the Help selections working. I wonder if Digidesign is working on a fix for this in a future update? Thanks much, Obsidian Dragon, for the info.
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