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Old 02-22-2021, 05:10 PM
bquintal bquintal is offline
Join Date: Feb 2021
Location: Florida
Posts: 1
Default Unable to Access Avid Account


I have Pro Tools that needs servicing but I am unable to access my Avid account due to it being an old email address. I am happy to purchase a service code or upgrade my Pro Tools to the newest version but I can't get a service code with access to my account.

Is there anyone that can assist me in recovering my account? I have seen this done in the past via this community. It would be much appreciated- Thank you so much!

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Old 02-22-2021, 05:29 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: Earth
Posts: 9,126
Default Re: Unable to Access Avid Account

Welcome to the community. I'll start a support case using the email address for your User Name up here to get more info.
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