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Old 03-01-2018, 05:12 PM
JimmyM's Avatar
JimmyM JimmyM is offline
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Join Date: Apr 2001
Location: Rotterdam
Posts: 142
Default Protools 11HD Can not find Hardware

Some help needed please,

Since some time I have this issue that Protools doesn't see the HD i/o hardware.
After trying a couple days, it doesn't start further..

After leaving the system a couple days it works fine again for some time, maybe a week or so, than the same problem occurs.

I tried another digilnk cable, reseated the hdx card, see attachments for more info...

Hope someone has an solution...
I spoke to some guy here said it might me a software problem, tried PT trasher aswel...no luck..

Headaches...
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Jimmy Makhaisingh
Producer Mix/Mastering Engineer
JimJam Studio

iMac (Retina 5K, 27-inch, Late 2015)
PT11HD
HDX /HD i/o
Magma Thunderbolt 2.0 Chasis 3T
Manley Vari-Mu / MPassive Mastering version
Sonnox bundle / McDsp / FabFilter /
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  #2  
Old 03-01-2018, 06:55 PM
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JimmyM JimmyM is offline
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Location: Rotterdam
Posts: 142
Default Re: Protools 11HD Can not find Hardware

Btw after protools is partially launched it is possible to choose an other interface or hardware.
In the options are:
HDX
Protools aggregate
Airplay
Build in
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Jimmy Makhaisingh
Producer Mix/Mastering Engineer
JimJam Studio

iMac (Retina 5K, 27-inch, Late 2015)
PT11HD
HDX /HD i/o
Magma Thunderbolt 2.0 Chasis 3T
Manley Vari-Mu / MPassive Mastering version
Sonnox bundle / McDsp / FabFilter /
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  #3  
Old 03-02-2018, 08:20 AM
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Eric Seaberg Eric Seaberg is offline
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Join Date: Nov 2003
Location: San Diego, CA
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Default Re: Protools 11HD Can not find Hardware

One of our systems is an HDX2 using 2-SSL MADI to Digilink adapters for 128-channels of IO from our SSL console. This happens to me occasionally and I simply recycle power on the interfaces. Have you tried that?
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Eric Seaberg • San Diego, CA
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