Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire and USB Audio Interfaces (Win)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-29-2013, 08:07 PM
Kabukibear Kabukibear is offline
Member
 
Join Date: May 2013
Location: Boca Raton
Posts: 3
Default Fast Track Problems, Please Help!

Hello, I've just about exhausted my options and patience trying to get this thing to work, so I thought I'd finally come here and see if I could get some help from the professionals.

I recently received an M-Audio Fast Track as a gift. The problem is, I can't get it running! I am running Windows 7 Home Premium 64bit. I had to download the m-audio driver offline and so I grabbed the Fast Track USB 6.06 driver off this site. I install it and it seems to complete okay. The thing is, when I plug in Fast Track, windows attempts to install a driver and fails. When I go look to see what devices are plugged in the Fast Track shows up but says that no drivers are installed for it. I can see the fast track icon in my system tray, and can open it, but it says it's not connected and everything is greyed out. I've tried other usb ports, and it's the same thing. It's like the drivers are not installing. Any ideas? Because this is so frustrating!!
Reply With Quote
  #2  
Old 05-29-2013, 08:43 PM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 13,613
Default Re: Fast Track Problems, Please Help!

Quote:
Originally Posted by Kabukibear View Post
Hello, I've just about exhausted my options and patience trying to get this thing to work, so I thought I'd finally come here and see if I could get some help from the professionals.

I recently received an M-Audio Fast Track as a gift. The problem is, I can't get it running! I am running Windows 7 Home Premium 64bit. I had to download the m-audio driver offline and so I grabbed the Fast Track USB 6.06 driver off this site. I install it and it seems to complete okay. The thing is, when I plug in Fast Track, windows attempts to install a driver and fails. When I go look to see what devices are plugged in the Fast Track shows up but says that no drivers are installed for it. I can see the fast track icon in my system tray, and can open it, but it says it's not connected and everything is greyed out. I've tried other usb ports, and it's the same thing. It's like the drivers are not installing. Any ideas? Because this is so frustrating!!
The simplest explanation is you have the drivers for the wrong model interface. There are multiple different "Fast Track" interfaces, what exact model do you have. Look carefully at the label/packaging and photos online.

Darryl
Reply With Quote
  #3  
Old 05-29-2013, 11:51 PM
guatamas guatamas is offline
Member
 
Join Date: Aug 2010
Location: Los Angeles
Posts: 645
Default Re: Fast Track Problems, Please Help!

Also boot your PC with the fast track already plugged in. As Darryl said make sure you have the proper drivers
Reply With Quote
  #4  
Old 05-30-2013, 05:36 AM
Kabukibear Kabukibear is offline
Member
 
Join Date: May 2013
Location: Boca Raton
Posts: 3
Default Re: Fast Track Problems, Please Help!

It just says M-Audio Fast Track...
part number ML03-00454

looks like this one:

I downloaded the 6.06 driver for windows found here: http://avid.force.com/pkb/articles/d...ck-USB-Drivers
Reply With Quote
  #5  
Old 05-30-2013, 06:35 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,851
Default Re: Fast Track Problems, Please Help!

Also, make sure you are not using USB 3 ports to connect the Fast Track.

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #6  
Old 05-30-2013, 10:16 AM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 13,613
Default Re: Fast Track Problems, Please Help!

That is a 2nd generation Fast Track, aka Fast Track II, but often just called a Fast Track. The driver you linked to is the correct one. I was more concerned you may have a newer model Fast Track Solo or Duo.

Disconnect the FastTrack USB cable. Physically disconnect as many other USB devices as you can. Uninstall the FastTrack driver. Reboot. Install the driver again. Reboot. Connect the FastTrack. Does that work?

Darryl
Reply With Quote
  #7  
Old 06-01-2013, 09:26 AM
Kabukibear Kabukibear is offline
Member
 
Join Date: May 2013
Location: Boca Raton
Posts: 3
Default Re: Fast Track Problems, Please Help!

It works now! I did all you said and tore apart my room and found the old installation disk. Turns out the driver included on the disk was 6.06 and after I installed it it works perfectly! Thanks for all your help!

Now, I have another issue...that is somewhat related, should I start a new thread about it or can I ask it in here?
Reply With Quote
  #8  
Old 06-01-2013, 10:35 AM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 13,613
Default Re: Fast Track Problems, Please Help!

ask here, especially if it is related at all.
Reply With Quote
  #9  
Old 09-04-2013, 02:14 PM
dnafe dnafe is offline
Member
 
Join Date: May 2004
Posts: 13
Default Re: Fast Track Problems, Please Help!

Just a heads up, this post solved a problem I was having installing the software for the Fast Track II

thanks
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Driver problems with Fast Track Pro USB musictomyears FireWire and USB Audio Interfaces (Mac) 1 10-15-2013 01:16 PM
Problems with my Fast Track Pro catxirous Pro Tools SE and Essential (Win) 1 07-16-2012 06:54 PM
Are there problems with Windows 7 and Fast Track Pro? ianpwilliams Pro Tools M-Powered (Win) 4 05-23-2012 02:08 AM
Fast Track output problems ProdigalMedic Pro Tools SE and Essential (Win) 0 01-02-2010 04:51 PM
Fast Track Pro problems ikke Pro Tools M-Powered (Win) 13 02-23-2007 09:50 AM


All times are GMT -7. The time now is 04:14 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com