Authorization help!

[tpaine86]

I am a new user and this might sound as a beginner question, but my authorization code would not work on my pro tools LE 7.3 . I tried the authorization correction at the digi support center and it gave me a new one which still didn't work. I e-mailed the support and they told me since I didn't buy it through digi design (rather an ebay outlet store) they couldn't give me the information and to call customer support. I've been on hold for about an hour and 15 so far so I thought I'd give this a shot to see if anybody had any suggestions or tips, I've been at it for some time and can't seem to get through this simple barrier that shouldn't be this big of a problem. Thanks!

Trev