Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 9

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-21-2012, 02:55 PM
JCBigler's Avatar
JCBigler JCBigler is offline
Member
 
Join Date: Feb 2004
Location: Tulsa, OK
Posts: 2,708
Default Hey Avid, your support phone number doesn't work

Hey Avid, you support phone number, found on this page: 650-731-6100 doesn't work. I get a message from Verizon saying that the number is no longer in service.

Anyway, I have a problem with my PT9 install on an Mac Pro, running OSX 10.6. The registration page won't go away. it keeps asking me to register Protools, which I have already done. If I go through the registration process and fill out all of the information, then it will say that it is already registered. But then it will come back the next time I start Protools.

How do I get out of this ridiculous loops of registration errors?
__________________
Justice C. Bigler
www.justicebigler.com

Home/mobile: Lenovo P50: quad-core i7-6820hq, 64GB, 2TB SSD, Win 10 Pro / Focusrite Red 8Pre / Protools HD Native 2018.10 Ultimate
Reply With Quote
  #2  
Old 02-21-2012, 03:09 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is online now
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,548
Post Re: Hey Avid, your support phone number doesn't work

Thanks for reporting the phone problem, our IT group is looking into it.

Regarding the reg window, we have heard this from a few other customers so we published kb349391 which provides a workaround.
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid Phone Support? ProTooler Pro Tools TDM Systems (Mac) 10 06-14-2011 03:48 PM
Avid Support Phone System Down?? ChrisMitchell Pro Tools TDM Systems (Mac) 1 05-10-2011 10:12 AM
Where can i find a costumer service phone number moiblest3 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 08-24-2005 10:33 AM
What's the phone number to order PT 5.0 upgrade? Chris Pro Tools TDM Systems (Mac) 2 12-23-1999 12:56 AM
Phone Number Why Dog BBQ General Discussion 7 11-27-1999 12:24 AM


All times are GMT -7. The time now is 02:32 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com