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  #31  
Old 04-26-2020, 10:28 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: HELP !! PT license GONE from iLok dongle and account...

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Originally Posted by FunkzzaJ View Post
half-way for me. With TLC turned off, then PT starts.Closing PT and Turning on TLC again, same-same again PT will not start due to above-mentioned TLC procedure.

Does your saying "re-insitiate TLC" mean anything more complicated than just turning it ON again. ?
Hi

I've just checked the licenses and they are in tact inside your iLok2 dongle. Try completely uninstalling your iLok License Manager, then install a fresh one from ilok.com. If the problem persist, it would be best to start a ticket at https://www.ilok.com/#!support-ticket/gn

-Tope
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  #32  
Old 04-26-2020, 11:38 AM
FunkzzaJ FunkzzaJ is offline
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Default Re: HELP !! PT license GONE from iLok dongle and account...

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Originally Posted by DigiTechSupt View Post
Hi

I've just checked the licenses and they are in tact inside your iLok2 dongle. Try completely uninstalling your iLok License Manager, then install a fresh one from ilok.com. If the problem persist, it would be best to start a ticket at https://www.ilok.com/#!support-ticket/gn

-Tope
OK that seems to have resolved the issue. PT starts again.

thx to all !!
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  #33  
Old 04-26-2020, 11:57 AM
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Default Re: HELP !! PT license GONE from iLok dongle and account...

Good to hear !
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