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  #1  
Old 10-30-2019, 07:22 AM
Jakob Clemen Jakob Clemen is offline
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Default reinstate or renew

Hi folks


I have PT Ultimate perpetual lincense which runs out on November 28th.



Normally I buy the renewal on black friday, but this year, black friday is the 29th. so I will be one day late if I wait!



In the products overview I can also see that i have 59 days left, but its not clear to what.



So simple question: can I wait to buy the renewal till the 29th and continue as usual, or will it mean I will have to buy the reinstatement price?



Thanks in advance
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Old 10-30-2019, 08:02 AM
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JFreak JFreak is offline
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Default Re: reinstate or renew

There should be a 1-month grace period
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Old 10-30-2019, 02:16 PM
Jakob Clemen Jakob Clemen is offline
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Default Re: reinstate or renew

Quote:
Originally Posted by JFreak View Post
There should be a 1-month grace period

Thanks. I found the page:



Grace Period for Recently Expired Licenses
As a courtesy, Avid provides a 30 day grace period to renew expired Upgrade & Support Plans
If you are within 30 days of your Upgrade & Support Plan expiration, you can renew your Upgrade & Support plan right within your account.



http://avid.force.com/pkb/articles/en_US/FAQ/Expired-Upgrade-Plans



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Old 10-30-2019, 03:05 PM
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Default Re: reinstate or renew

No problem. Hope you will get your discount
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