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Old 10-30-2019, 10:03 AM
mixgate mixgate is offline
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Default 4 days to respond to a support case

is email support no longer valid?
Even Universal Audio takes days to respond to email cases
Do I need to call instead?
4 days to respond to a support case is too long IMO
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Old 10-30-2019, 10:09 AM
Meads Meads is online now
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Default Re: 4 days to respond to a support case

Quote:
Originally Posted by mixgate View Post
is email support no longer valid?
Even Universal Audio takes days to respond to email cases
Do I need to call instead?
4 days to respond to a support case is too long IMO
Avid's 2 employees are busy missing the 2019.10 release. Don't make them answer emails now, or we'll never see another 2019 version.
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