Mouse Keyboard momentarily freeze

[Neale Eckstein]

I continue to get the cursor and screen freezing for a few seconds a number of times a day. Anyone else getting this? I called Avid. They said turn off wifi and bluetooth but it didn't help. It's only happening with Pro Tools as far as I can tell.

PT 2019.12
Mac OS 10.14.4
Mac mini 2018 3.2GHz i7 64 GB ram
Sonnet HDX
Caldigit TS3 Plus Dock
Akitio Thunder 3 with Samsung SSDs
USB keyboard and mouse Caldigit

[capt kirk]

try unplugging ethernet/internet access totally....

[Neale Eckstein]

Well I need Ethernet for my S1. Also, I would find it somewhat inconvenient to have no internet on the machine as I routinely upload and download files. Is this something specific to Mac mini’s? I’ve never had to disconnect before with a series of Mac pros over the last 20 years.


Sent from my iPhone using Tapatalk

[Sardi]

What screen are you using with the Mini? What resolution is it set at?

Not ideal, but if you’re using a hi-red display, try scaling it down to see if it changes anything.


Sent from my iPhone using Tapatalk

[Neale Eckstein]

Using 1080p to a 42 inch TV


Sent from my iPhone using Tapatalk

[Sardi]

Hmmm... I doubt it’s that then.


Sent from my iPhone using Tapatalk

[musicman691]

Neale:
What browser are you using? Firefox gets used here (hate Safari) and lately some websites appear to be running some kind of script that locks up/freezes my wife's Mac Mini.

[Neale Eckstein]

I am using Safari. That’s a good suggestion. Let me make sure nothing else is running and see if it happens.


Sent from my iPhone using Tapatalk

[JingleDjango]

Is the computer otherwise responsive? Continues to pass audio and refresh the display?

[Neale Eckstein]

It’s hard to tell. I have had this happen while recording a few times and the audio stops but then catches up. Of course if one is overdubbing or tacking to a click, it ruins the pass. I have never had recording stop in 15 years of using a DSP pro tools system.


Sent from my iPhone using Tapatalk