Waves SSL causes Pro Tools to randomly crash..

[Michael Carpenter]

Hi all... i downloaded the Waves SSL demos last weekend with a view to buying them. I got my iLok demo install sorted, but the first time i opened up a session and inserted an SSL plug in, PT worked for a while, then froze with a jittery sound of playback, then exited without warning. This has been happening randomly for a few days now, and today i finally gave up on the Waves SSL demo, and uninstalled it. It was to the point where i could open any session with an SSL plug in and wait and within a few minutes PT would just exit. I thought it might have had something to do with the Autosave, but i turned it off and it still just exited at random.

I'm particularly disappointed because from what i did hear the SSL plug ins sounded great.

My system is a remarkably stable old P4/3.2 with 1 gig of Ram. The alarming thing is i think this computer has inadvertently crashed about 3 times in 2 and a half years. This week it would have crashed 50 times.

I've searched the forums and answerbases here and at Waves, but in a last desperate plea thought i'd ask here to see if anyone has any ideas..

Thanks in advance..

[x9blade]

hey, just a shot in the dark but is your color resolution set on 32 bit highest? if it isn't,try setting it to that setting

[Michael Carpenter]

Yes it is, unfortunately. I wish it were that simple!

Thanks for your help..

[pasanta]

Do you have the most current iLok drivers installed? Or at least drivers that are recent since the SSL came out? Another thing that I suspect may have caused me some trouble awhile back ( not with SSL, but to have some stability issues) was that somewhere along the way of installing new plugins, I noticed in my add/remove control panel that I had 2 instances of the iLok Interlok driver. Removing the older of the two got things running stable again.

[vocalvoodoo]

Have you installed the Waves patch for PT 7 from the Waves site? If you don't have an account with Waves, you may not be able to download it. I'm not sure.

[Michael Carpenter]

I haven't. What does it do?

[vocalvoodoo]

It's a patch from Waves that makes their plug-ins Pro Tool version 7 compatible.

[phobia]

You may try this if it applies to you:

I am sorry but I do not know what the problem is.
If you are using hyper threading machine, disable this feature at the BIOS.

If you are not using American English as your default Language:
1. Go to: Start Menu > Settings > Control Panel.
2. Select Regional and Language Options.
3. Click on the Customize icon.
4. Make the following changes:
Decimal symbol: . (dot)
Digit grouping symbol: , (comma)
List separator: , (comma)
Negative number format: -1.1

As stated by waves support on: http://forum.waves.com/viewtopic.php...light=ssl+4000

, or you may have better luck posting your problem there as well.

Cheers,
- J

[Michael Carpenter]

I have posted my problems at the Waves forum, and Waves have been in touch with me. They've even ben helpful enough to extend my demo period for a week to see if i can sort it out. I have tried the language setup thing, but no dice. Next we're looking at display settings.. And my machine doesn't have hyperthreading..