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Old 01-27-2006, 01:52 PM
robin_milner robin_milner is offline
Join Date: Jan 2006
Posts: 1
Default 002 hardware issue


My 002 has developed a fault, so that when I switch it on, the display which would normally say something like "wellcome..002" now displays random dots instead. More crucially, when I attempt to load the protools software, an error message tells me that the hardware cannot be found. Does anyone know how to solve this issue, or does it sound like its been knocked and needs to be sent off for repair?

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Old 01-27-2006, 09:37 PM
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 36,144
Default Re: 002 hardware issue

Post number 1! Welcome to the DUC. 2 words.....POWER HARNESS. long known issue. Remove the bottom cover and unplug/replug all the connections and you will likely be back working. As long as your 002 is registered with DIGI, they will send a replacement harness so give a call to tech support.
Gigabyte X79/intel i7 3930K, 32GB RAM, Presonus Studio 1810C

I started in this business with nothing..........and I have most of it left

BTW, my name is Dave, but most people call me.........................Dave
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