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#1
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Cannot Create New Project
Hi,
I had 3 projects in my Avid cloud and in order to create another one I deleted one. However, when I try to create a new one it says I can’t because I already have the maximum created? When I log into the website it tells me I have 3/3 projects but Protools only sees 2. How do I fix this? I’ve tried logging in/out of both protools and the web and restarting but it doesn’t make a difference. I’m using 2019.5 as of yesterday. I was using 2018.7 before. This in Win10. Cheers, Pat Sent from my iPhone using Tapatalk |
#2
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Re: Cannot Create New Project
This is where it’s telling me I have 3/3 projects. I don’t. I deleted 1. I can only see 2 when I start PT. How do I fix this? Sent from my iPhone using Tapatalk |
#3
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Re: Cannot Create New Project
Here's some images that highlight the problem.
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#4
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Re: Cannot Create New Project
Is there anyone who can shed any light on this?
Sent from my iPhone using Tapatalk |
#5
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Re: Cannot Create New Project
Is there anyone from Avid who can comment on this? I’m not the only one who’s had this problem.
Sent from my iPhone using Tapatalk |
#6
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Re: My projects are gone
I have a problem with Avid cloud and I opened a case. Avid promptly closed it saying I wasn’t entitled to support as I only have PTF and directed me here. This is incredibly poor from Avids point of view as I don’t see how fellow PT users can sort out the Avid cloud mess. I keep bumping the threads about my issue in a vain attempt to get attention. I’m new to PT and from what I see it’s really good but I really question the support.
Sent from my iPhone using Tapatalk |
#7
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Re: My projects are gone
Quote:
Spending your time posting all over DUC is sad, if I was in your place I would decide wether I needed Pro Tools compatibility and if so purchase or rent Pro Tools Standard. You can even get a one month free trial of Ultimate (and the sessions you create will work with standard after the trial ends). See https://my.avid.com/get/pro-tools-ultimate-trial. Or just give up and pick another DAW. There are many other fantastic DAWs out there, on Mac I would recommend Logic Pro, or Reaper on Mac or PC, but it depends on what you are doing, composition, vs recording audio, working with midi etc. Remember sessions=on local disk format, compatible with traditional Pro Tools, projects=flakey cloud stuff. There is this “local save” change recently, but you don’t want that either IMNSHO ... it’s not really saving local sessions, and does not get you away from the cloud storage mess. https://www.pro-tools-expert.com/hom...ls-first-users Last edited by Darryl Ramm; 05-25-2019 at 01:36 AM. |
#8
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Re: My projects are gone
I’m guessing that Avid cloud is mess for both PT and PTF users do I would be very reluctant to upgrade until I know that it is sorted out for PT.
Not even being able to raise it as an issue even on the understanding that it won’t be fixed for PTF users it a real kick in the nuts from Avid. I’m not the only one with this issue and I’d like some reassurance that it’s at least going to looked at or acknowledged. It’s incredibly disappointing. Sent from my iPhone using Tapatalk |
#9
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Re: My projects are gone
Quote:
Sorry if that is not what you want to hear, but I am trying to save you pain, even if Avid jumped in and did you a favor and fixed this immediate issue for you, I would not want to then put valuable work back into this system and risk losing it. Your time has to be worth something, and hopefully that helps you justify purchasing Pro Tools standard or another DAW. Last edited by Darryl Ramm; 05-25-2019 at 02:27 AM. |
#10
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Re: Cannot Create New Project
We should absolutely look into any cloud issues, but for now you should be able to carry on by disabling Backup to Cloud in the Dashboard to create local Projects.
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