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#1
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\"the volume is dirty\" blue screen
Hi,
I have followed the troubleshooting advice and am using "selective startup" (msconfig) to run protools. I deselected all startup except MMERefresh. I also deselected all services that were not Microsoft. Everything worked great. However, I wanted to return to normal startup for things other than protools. When I do so, I get a blue screen saying my volume is dirty. When it finally boots up, I get all kinds of corrupted file messages. Most of my applications will not run correctly including Windows Explorer, Internet Explorer, Norton Antivirus, and Itunes. I have worked with Dell customer support and run a complete system restore, losing my entire system hard drive in the process (I'm using an external drive for protools). After restore, all worked properly in normal startup. Again I optomized for protools using selective startup. Again, tried to go back to normal startup. Again, same blue screen and problems. I don't know what the issue is. I don't suspect a virus because when I did a system restore, everything ran properly. Does anyone have similar issues or knowledge of what is going on? Thanks, jfolino My system info from Sandra... Processor Model : Genuine Intel(R) CPU T2050 @ 1.60GHz Speed : 1.60GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Internal Data Cache : 2x 32kB Synchronous, Write-Thru, 8-way set, 64 byte line size L2 On-board Cache : 1x 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 threads sharing Mainboard Platform Compliance : Intel Centrino Mobile Technology Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus MP Support : No MP APIC : Yes System BIOS : AT/AT COMPATIBLE DELL - 27d60c12 Mainboard : Dell Inc. Total Memory : 1015MB DDR2-SDRAM Chipset 1 Model : Dell Computer Corp 955XM/945GM/PM/GMS/940GML Express Processor to DRAM Controller Total Memory : 1GB DDR2-SDRAM Shared Memory : 8MB Video System Monitor/Panel : Plug and Play Monitor Monitor/Panel : Plug and Play Monitor Monitor/Panel : Plug and Play Monitor Adapter : Mobile Intel(R) 945GM Express Chipset Family Adapter : Mobile Intel(R) 945GM Express Chipset Family Physical Storage Devices Hard Disk : WDC WD1200BEVS-75LAT0 (112GB) Hard Disk : LaCie Group SA LaCie d2 Extreme LUN 0 IEEE 1394 SBP2 Device CD-ROM/DVD : SONY DVD+-RW DW-Q58A (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr) Logical Storage Devices Hard Disk (C:) : 106GB (86GB, 81% Free Space) (NTFS) New Volume (E:) : 153GB (66GB, 43% Free Space) (NTFS) CD-ROM/DVD (D:) : N/A Peripherals Serial/Parallel Port(s) : 1 COM / 0 LPT USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8 USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9 USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB USB Controller/Hub : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse : Synaptics PS/2 Port Pointing Device Mouse : Logitech USB WheelMouse Human Interface : Logitech USB WheelMouse |
#2
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Re: \"the volume is dirty\" blue screen
This could possibly be signs of a drive going bad.
Try this: 1. Click on the Start menu and select 'Run'. 2. Type "cmd" (without quotes) and hit return. 3. Next type "fsutil dirty query <letter of drive in question>" - for example "fsutil dirty query C:" 4. If you get a message saying the drive is dirty, go to the next step, otherwise, go to step 7. 5. Next type "chkdsk <drive letter> /x" If you get this message, choose 'Y': "Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? <Y/N>" 6. Go back to step 3 and repeat. 7. If the volume is no longer dirty, reboot and chkdsk should not reappear. The "fsutil dirty query" tells you the status of the 'dirty' flag. "Chkdsk /x" makes the prompt no matter what the state of the flag, fixes and errors (hopefully) and closes any files that were possibly left open previously. |
#3
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Re: \"the volume is dirty\" blue screen
Thanks for the help. I ran a "fsutil dirty query C:" and it said...
Error: The process cannot access the file because another process has locked a portion of the file. Any idea what that means? Maybe the drive is bad. It acts like files are getting deleted or are always in use. I am planning to run a system restore again. If the problem continues, I will contact Dell and suggest that the system drive may be bad. Thanks for taking the time to help. It's greatly appreciated. -jfolino |
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