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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
02-28-2021, 09:33 AM
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Blank Sign In Window Pro Tools
I've been having an issue where I can't sign in to my Avid account while in the Pro Tools program. I click "Sign In," and a blank window pops up. This problem used to come and go, and sometimes would be able to sign in. Anyone know how to solve this?
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#2
02-28-2021, 10:33 AM
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Re: Blank Sign In Window Pro Tools
Try a different browser
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix  BTW, my name is Dave, but most people call me.........................Dave
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#3
02-28-2021, 10:55 AM
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Re: Blank Sign In Window Pro Tools
Quote:
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#4
03-02-2021, 10:31 AM
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Re: Blank Sign In Window Pro Tools
Is this working for you now?
There were others with this issue too, but it seems to be working now.
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#5
03-02-2021, 02:27 PM
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Re: Blank Sign In Window Pro Tools
Quote:
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#6
03-02-2021, 04:34 PM
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Re: Blank Sign In Window Pro Tools
Are you running any virus software or firewall that would block the connection?
You can also check in Windows Services and make sure both the Avid Hub and Transport services are running.
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