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  #1  
Old 05-09-2019, 04:58 PM
yorgo yorgo is offline
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Default 9173error

Well this seems like an oldie but a goodie.... I don't understand what causes it and I don't think avid does either. I've had this now and then but lately it's driving me nuts. These spikes are ridiculous
Any body know anything that can help?

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  #2  
Old 05-09-2019, 05:01 PM
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Default Re: 9173error

A lot of topics on this . It can go from optimizatios settings to CPU stepping and hyperthreding .
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Old 05-09-2019, 05:49 PM
yorgo yorgo is offline
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Default Re: 9173error

I've tried looking this up but haven't anything helpful.

The cpu optimization I had done already,,,but the hyperthreading, cpu stepping area mystery?
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Old 05-09-2019, 05:59 PM
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Default Re: 9173error

Are you on windows ? Check the Bios settings . Find everythung related to cpu stepping like Intel C states , Turbo boost and everything relating to power saving and disable them .

On windows be shure to set the Run as administrator tewak in the OS ( this cause for me spikes on my last system setup ) no having it done .

Hyperthreading is found on Bios and change it if none of the above works .

Your supposed to have them but do you have all the OS optimizations done ?

http://avid.force.com/pkb/articles/e...ndows-10-Guide
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Old 05-11-2019, 01:09 PM
yorgo yorgo is offline
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Default Re: 9173error

Quote:
Originally Posted by jeam25 View Post
Are you on windows ? Check the Bios settings . Find everythung related to cpu stepping like Intel C states , Turbo boost and everything relating to power saving and disable them .

On windows be shure to set the Run as administrator tewak in the OS ( this cause for me spikes on my last system setup ) no having it done .

Hyperthreading is found on Bios and change it if none of the above works .

Your supposed to have them but do you have all the OS optimizations done ?

http://avid.force.com/pkb/articles/e...ndows-10-Guide
Jeam, you were right I didn't have everything optimized.... I've gone through and done so... The bios is confusing. I can't find anything on there for turbo boosting or hyperthreading?

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Old 05-11-2019, 02:03 PM
yorgo yorgo is offline
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Default Re: 9173error

I finally found the turbo boost and the C-state and disabled them and still the CPU total is going crazy....The core are between 25-40% but the CPU total is going nuts up and down like a yo yo to 100%. I just don't get it. It would happen once in a blue moon and now it's all the time...I barely get a pass through a song.
SO frustrated!!!
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Old 05-12-2019, 05:19 PM
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Default Re: 9173error

Hi friend ! I know sometimes this can be frustrating i've been there too.. but stay with me . Let's do something else here .

Lets remove all the plugins from the plugins folder so that PT wont load any plugins and test a session again . You can move them to the unused plugins folder if you want . Lets see if there is any plugin causing this . If after doing this PT doesn't give any error . Start adding the plugins again by groups or 10 trying PT again in between . When the error starts again stop and remove one by one the last 10 you have adedd ( take note if needed )

Let me know
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Old 05-26-2019, 02:47 PM
yorgo yorgo is offline
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Default Re: 9173error

Thanks for the response. It doesn't seem to be any one plaugin. I did like you said and once I got up to 1/2 the plugins then it started going wonky,,,I thought it was one of my last 10 so I took the last 10 out and put in another 10 and it still happened.

I don't know. One work around I've been using seems to work if I change my sample to 512 from 128, let it calm down and then change it back, it seems to work for another 10 or 15 minutes...or sometimes not at all. It's almost like a reset...but it's very unpredictible. Al ot of times it won't even give an error...it'll just start to distort...

Anything else I can try?
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  #9  
Old 05-26-2019, 04:58 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: 9173error

All good stuff you've tried. Lots of things to still try to track down here. Clearer info may also help us see potential issues.

Your i5 CPU does not support hyper threading, so that at least means it's not something you need to worry about or test.

Is you system fully optimized? every last thing done? WiFi disabled? Bluetooth disabled? etc. do it all for now.

Could you post a SiSoft Sandra report so we all now exactly what we are dealing with, described under Windows optimization under the "help us help you" link up the top of this Web page. When you copy and paste that report here can you let us know on what disk partitions contain your audio session and VI samples.

What sample rate are you working at?

Make sure "ignore errors" is not checked... you want Pro Tools to fail and provide useful info while trouble shooting. I would uncheck "dynamic plugin processing" and leave it unchecked while troubleshooting more (it may help, may harm (but dont' judge that by what the meters show, only the errors)).

What audio interface and driver version are you running?

How large are your sessions? How many mono tracks and plugin instances and what plugins?

Are you tracking or mixing? i.e. can you just run at 1024 sample size buffer?

Don't forget to keep trashing prefs as you try different things. Use https://www.pro-tools-pc.us/category-s/1514.htm

There are potentially multiple separate possible plugin/processing issues. One is just good old plugin bugs/incompatibility, which removing the .aaxplugin files is a great test for. This can occur for plugin not even instantiated in a session, just installed in Pro Tools, although more likely to happen if that are instantiated.

The other is a possible denomralization type behavior of some plugins. This used to occur much more, I am not even sure if it is exactly possible still, but it's when the plugins are processing very low signal level and they flip into a high-overhead mode of floating point processing in the CPU ("floating point denormalization"). This only happens for plugins that are instantiated in a session and getting no or very low signal levels. It used to happen a lot with SanAmp, D-Verb and some other plugins. The fix is to remove those plugins and use others, or to stick a dither plugin in front of plugins that have this issue so they see a higher signal level. One sign of this happening is when the transport is stopped and there is no audio flowing though the systems those plugins can go nuts and you'll see the CPU meters spiking or bouncing around.

The other issue is just the whole quite inefficient AAX plugin processing in Pro Tools 11, 12, and 2018 and is was significantly improved in 2019.5. One way to really make this look bad was to run long chains of plugins and busses. Plugins in those chains ended up running on the same CPU cores, which could give a markedly skewed CPU utilization distribution, but those also was just a problem in other ways and helped cause CPU related errors. If you have long processing chains you can try removing plugins, using simpler bussing etc. esp. while tracking at small buffer sizes to try to be more efficient. Having these long signal chains can also causes bouncy CPU meter type behavior (but dont' over-fixate in watching CPU meters).

Some of your description make it seem you may be seeing result similar to those in the these last paragraphs above.

Unfortunately lots of useful stuff that may help is not available to you in Pro Tools 11. Disk Cache (which yes can help CPU issues) was added in 12.2.
Track freeze/commit which can be great for offloading CPU load was introduced in Pro Tools in 12.4. IIRC there were a few spot bugs fixed in PT12 and 2018. And now the major rework of threading and plugin CPU performance was introduced recently in 2019.5 (and is going *very* well... look at all the posts in DUC).

You can keep trying to solve this problem, but Pro Tools 11 is rapidly becoming not the place to be. If you have time to test an upgrade you can get a free one month trial of Pro Tools 2019.5 Ultimate and I'd be tempted to stick that in a new full clean Windows install in a spare partition.

Oh and make sure you just don't have a corrupted session, or couple of sessions if they all were copies made from an older session. Try starting with new clean sessions. Including after you remove all the .aaxplugin files, trash prefs etc.

Last edited by Darryl Ramm; 05-26-2019 at 05:17 PM.
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  #10  
Old 05-30-2019, 02:59 PM
yorgo yorgo is offline
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Default Re: 9173error

Once again thank yu for the suggestions I will start going through them..
Here is the Sandra report. What part of it would you like to see? The session is on an external drive and the VIs are the the main C drive:
Computer >
Model: ASUS All Series ASUS MB
Serial Number: System Serial Number
Chassis: Desktop
Mainboard: ASUS Z87-A
Serial Number: 140120667003147
BIOS: AMI (OEM) 1707 12/13/2013
Intel vPro: 9.0.30.1482
Total Memory: 15.88GB DIMM DDR3

< Processors >
Processor: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4C
3.81GHz, 3.8GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot: FC LGA1150

< Chipset >
Memory Controller: ASUS Core (Haswell) DRAM Controller 100MHz,
2x 8GB DIMM DDR3 1.6GHz 128-bit, Integrated
Graphics

< Memory Module(s) >
Memory Module: Kingston KHX1600C10D38G 8GB DIMM DDR3 PC3-
12800U DDR3-1600 (10-10-10-30 5-39-12-6)
Memory Module: Kingston KHX1600C10D38G 8GB DIMM DDR3 PC3-
12800U DDR3-1600 (10-10-10-30 5-39-12-6)

< Video System >
Monitor/Panel: LG ULTRAWIDE
(2560x1080, 28.8")
Video Adapter: Intel(R) HD Graphics 4600 (20CU 160SP SM5.0
600MHz/1.2GHz, 512kB L2, 192MB DDR3 1.6GHz
128-bit, Integrated Graphics)

< Graphics Processor >
OpenCL: Intel(R) HD Graphics 4600 (160SP 20C 600MHz/
1.2GHz, 256kB L2, 1.3GB DDR3 1.6GHz 128-bit,
Integrated Graphics)
D3D 11: Intel(R) HD Graphics 4600 (160SP 20C 600MHz/
1.2GHz, 512kB L2, 192MB DDR3 1.6GHz 128-bit,
Integrated Graphics)
OpenGL: Intel(R) HD Graphics 4600 (160SP 20C 600MHz/
1.2GHz, 512kB L2, 128MB DDR3 1.6GHz 128-bit,
Integrated Graphics)

< Storage Devices >
WDC WD5003AZEX-00MK2A0 (500.1G:466GB (C:)
WDC WD5003AZEX-00MK2A0 (500.1G:466GB (E:)
WDC WD5000KMVW-11ZSMS5 (500.1G:466GB (F:)
HL-DT-STDVDRAM GH24NSB0 (SATA,:N/A (D:)

< Logical Storage Devices >
System Reserved: 100MB (NTFS, 4kB) @ WDC WD5003AZEX-00MK2A0
(500.1GB, SATA600, 3.5", 7200rpm)
Local Dk (E:): 466GB (NTFS, 4kB) @ WDC WD5003AZEX-00MK2A0
(500.1GB, SATA600, 3.5", 7200rpm)
Elem (F:): 466GB (NTFS, 4kB) @ WDC WD5000KMVW-11ZSMS5
(500.1GB, USB3/SATA300, 5200rpm, 8MB Cache)
Local Disk (C:): 466GB (NTFS, 4kB) @ WDC WD5003AZEX-00MK2A0
(500.1GB, SATA600, 3.5", 7200rpm)
Optical Drive (D:): N/A @ HL-DT-STDVDRAM GH24NSB0 (SATA, DVD+-RW,
CD-RW, 512kB Cache)

< Peripherals >
LPC Hub Controller #1: ASUS Lynx Point LPC Controller
Audio Device: ASUS Core (Haswell) HD Audio Controller
Audio Codec: Intel 2807
Audio Device: ASUS Lynx Point HD Audio Controller
Audio Codec: Realtek Semi High Definition Audio
Serial Port(s): 1
Disk Controller: ASUS Lynx Point 6-Port SATA AHCI Controller
USB Controller #1: ASUS Lynx Point USB xHCI Host Controller
USB Controller #2: ASUS Lynx Point USB Enhanced Host Controller
#2
USB Controller #3: ASUS Lynx Point USB Enhanced Host Controller
#1
SMBus/i2c Controller #1: Intel ICH SMBus

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Fax: Microsoft Shared Fax Driver (200x200)
Printer: Canon MP160 Printer (USB, Colour)

< Scanners and Cameras >
Scanner: WIA Canon MP160 (Scanner, 600x1200, USB)

< Network Services >
Network Adapter: Realtek PCIe GBE Family Controller (Ethernet,
1Gbps)

< Operating System >
Windows System: Microsoft Windows 7 Personal 6.1.7601
(Service Pack 1)
Platform Compliance: x64

<<< Processor Arithmetic >>>
--------------------------------------------------------------------------------

<< Multi-Threaded (MT) >>
< Benchmark Results >
Aggregate Native Performance: 76.12GOPS
Dhrystone Integer Native AVX2: 122GIPS
Dhrystone Long Native AVX2: 110.49GIPS
Whetstone Single-float Native :52.62GFLOPS
Whetstone Double-float Native :42.82GFLOPS

< Aggregate Native Performance >
Dhrystone Aggregated-int Nativ:116.14GFLOPS
Whetstone Aggregated-float Nat:47.47GFLOPS
Results Interpretation: Higher Scores mean Better Performance.
Decimal Numeral System (base 1:1GOPS = 1000MOPS, 1MOPS = 1000kOPS, 1kOPS =
1000OPS, etc.

< Performance per Thread >
Aggregate Native Performance: 19GOPS
Dhrystone Integer Native: 30.52GIPS
Dhrystone Long Native: 27.62GIPS
Whetstone Single-float Native: 13.15GFLOPS
Whetstone Double-float Native: 10.7GFLOPS
No. Threads: 4
Results Interpretation: Higher Scores mean Better Performance.
Decimal Numeral System (base 1:1GOPS = 1000MOPS, 1MOPS = 1000kOPS, 1kOPS =
1000OPS, etc.

< Performance vs. Power >
Processor(s) Power: 205.770W
Aggregate Native Performance: 369.92MOPS/W
Dhrystone Integer Native: 593.24MIPS/W
Dhrystone Long Native: 536.96MIPS/W
Whetstone Single-float Native: 255.70MFLOPS/W
Whetstone Double-float Native: 208.10MFLOPS/W
Results Interpretation: Higher Scores mean Better Performance.

< Performance vs. Speed >
Aggregate Native Performance: 19.99MOPS/MHz
Dhrystone Integer Native: 32.06MIPS/MHz
Dhrystone Long Native: 29.02MIPS/MHz
Whetstone Single-float Native: 13.82MFLOPS/MHz
Whetstone Double-float Native: 11.25MFLOPS/MHz
Results Interpretation: Higher Scores mean Better Performance.

< Benchmark Status >
Result ID: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4C
3.81GHz, 3.8GHz IMC, 4x 256kB L2, 6MB L3)
Microcode: MU063C031C
Computer: ASUS All Series ASUS MB (ASUS Z87-A)
Platform Compliance: x64
NUMA Support: No
No. Threads: 4
Processor Affinity: U0-C0T0 U1-C1T0 U2-C2T0 U3-C3T0
System Timer: 3.33MHz
No. Runs: 64000 / 640

< Processor >
Model: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
Speed: 3.81GHz (100%)
Min/Max/Turbo Speed: 800MHz - 3.4GHz - 3.8GHz
Maximum Power: 84.000W - 205.770W
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Front Side Bus Speed: 100MHz
Revision/Stepping: 3C / 3
Microcode: MU063C031C
L1D (1st Level) Data Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L1I (1st Level) Code Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L2 (2nd Level) Data/Unified Ca:4x 256kB, ECC, 8-Way, 64bytes Line Size, 2
Thread(s)
L3 (3rd Level) Data/Unified Ca:6MB, ECC, 12-Way, Fully Inclusive, 64bytes
Line Size, 16 Thread(s)

< Memory Controller >
Speed: 3.8GHz (100%)
Min/Max/Turbo Speed: 3.8GHz - 3.8GHz

< Features >
SSE - Streaming SIMD Extension:Yes
SSE2 - Streaming SIMD Extensio:Yes
SSE3 - Streaming SIMD Extensio:Yes
SSSE3 - Supplemental SSE3: Yes
SSE4.1 - Streaming SIMD Extens:Yes
SSE4.2 - Streaming SIMD Extens:Yes
AVX - Advanced Vector eXtensio:Yes
FMA3 - Fused Multiply/Add eXte:Yes
AVX2 - Advanced Vector eXtensi:Yes

<< Multi-Core Only (MC) >>
< Benchmark Results >
Aggregate Native Performance: 72.21GOPS
Dhrystone Integer Native AVX2: 110.13GIPS
Dhrystone Long Native AVX2: 107.32GIPS
Whetstone Single-float Native :52.82GFLOPS
Whetstone Double-float Native :42.44GFLOPS

< Aggregate Native Performance >
Dhrystone Aggregated-int Nativ:108.72GFLOPS
Whetstone Aggregated-float Nat:47.35GFLOPS
Results Interpretation: Higher Scores mean Better Performance.
Decimal Numeral System (base 1:1GOPS = 1000MOPS, 1MOPS = 1000kOPS, 1kOPS =
1000OPS, etc.

< Performance per Thread >
Aggregate Native Performance: 18GOPS
Dhrystone Integer Native: 27.53GIPS
Dhrystone Long Native: 26.83GIPS
Whetstone Single-float Native: 13.2GFLOPS
Whetstone Double-float Native: 10.61GFLOPS
No. Threads: 4
Results Interpretation: Higher Scores mean Better Performance.
Decimal Numeral System (base 1:1GOPS = 1000MOPS, 1MOPS = 1000kOPS, 1kOPS =
1000OPS, etc.

< Performance vs. Power >
Processor(s) Power: 205.770W
Aggregate Native Performance: 350.94MOPS/W
Dhrystone Integer Native: 535.22MIPS/W
Dhrystone Long Native: 521.53MIPS/W
Whetstone Single-float Native: 256.71MFLOPS/W
Whetstone Double-float Native: 206.27MFLOPS/W
Results Interpretation: Higher Scores mean Better Performance.

< Performance vs. Speed >
Aggregate Native Performance: 19.48MOPS/MHz
Dhrystone Integer Native: 29.71MIPS/MHz
Dhrystone Long Native: 28.95MIPS/MHz
Whetstone Single-float Native: 14.25MFLOPS/MHz
Whetstone Double-float Native: 11.45MFLOPS/MHz
Results Interpretation: Higher Scores mean Better Performance.

< Benchmark Status >
Result ID: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4C
3.7GHz, 3.8GHz IMC, 4x 256kB L2, 6MB L3)
Microcode: MU063C031C
Computer: ASUS All Series ASUS MB (ASUS Z87-A)
Platform Compliance: x64
NUMA Support: No
No. Threads: 4
Processor Affinity: U0-C0T0 U1-C1T0 U2-C2T0 U3-C3T0
System Timer: 3.33MHz
No. Runs: 64000 / 640

< Processor >
Model: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
Speed: 3.7GHz (97%)
Min/Max/Turbo Speed: 800MHz - 3.4GHz - 3.8GHz
Maximum Power: 84.000W - 205.770W
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Front Side Bus Speed: 100MHz
Revision/Stepping: 3C / 3
Microcode: MU063C031C
L1D (1st Level) Data Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L1I (1st Level) Code Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L2 (2nd Level) Data/Unified Ca:4x 256kB, ECC, 8-Way, 64bytes Line Size, 2
Thread(s)
L3 (3rd Level) Data/Unified Ca:6MB, ECC, 12-Way, Fully Inclusive, 64bytes
Line Size, 16 Thread(s)

< Memory Controller >
Speed: 3.8GHz (100%)
Min/Max/Turbo Speed: 3.8GHz - 3.8GHz

< Features >
SSE - Streaming SIMD Extension:Yes
SSE2 - Streaming SIMD Extensio:Yes
SSE3 - Streaming SIMD Extensio:Yes
SSSE3 - Supplemental SSE3: Yes
SSE4.1 - Streaming SIMD Extens:Yes
SSE4.2 - Streaming SIMD Extens:Yes
AVX - Advanced Vector eXtensio:Yes
FMA3 - Fused Multiply/Add eXte:Yes
AVX2 - Advanced Vector eXtensi:Yes

<< Single-Threaded (1T) >>
< Benchmark Results >
Aggregate Native Performance: 21.91GOPS
Dhrystone Integer Native AVX2: 34.6GIPS
Dhrystone Long Native AVX2: 34.27GIPS
Whetstone Single-float Native :15.41GFLOPS
Whetstone Double-float Native :12.5GFLOPS

< Aggregate Native Performance >
Dhrystone Aggregated-int Nativ:34.44GFLOPS
Whetstone Aggregated-float Nat:13.88GFLOPS
Results Interpretation: Higher Scores mean Better Performance.
Decimal Numeral System (base 1:1GOPS = 1000MOPS, 1MOPS = 1000kOPS, 1kOPS =
1000OPS, etc.

< Performance vs. Power >
Processor(s) Power: 205.770W
Aggregate Native Performance: 106.49MOPS/W
Dhrystone Integer Native: 168.17MIPS/W
Dhrystone Long Native: 166.54MIPS/W
Whetstone Single-float Native: 74.88MFLOPS/W
Whetstone Double-float Native: 60.73MFLOPS/W
Results Interpretation: Higher Scores mean Better Performance.

< Performance vs. Speed >
Aggregate Native Performance: 6.25MOPS/MHz
Dhrystone Integer Native: 9.87MIPS/MHz
Dhrystone Long Native: 9.77MIPS/MHz
Whetstone Single-float Native: 4.39MFLOPS/MHz
Whetstone Double-float Native: 3.56MFLOPS/MHz
Results Interpretation: Higher Scores mean Better Performance.

< Benchmark Status >
Result ID: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4C
3.5GHz/3.8GHz, 3.8GHz IMC, 4x 256kB L2, 6MB
L3)
Microcode: MU063C031C
Computer: ASUS All Series ASUS MB (ASUS Z87-A)
Platform Compliance: x64
NUMA Support: No
No. Threads: 1
Processor Affinity: U3-C3T0
System Timer: 3.33MHz
No. Runs: 64000 / 640

< Processor >
Model: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
Speed: 3.5GHz (92%)
Min/Max/Turbo Speed: 800MHz - 3.4GHz - 3.8GHz
Maximum Power: 84.000W - 205.770W
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Front Side Bus Speed: 100MHz
Revision/Stepping: 3C / 3
Microcode: MU063C031C
L1D (1st Level) Data Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L1I (1st Level) Code Cache: 4x 32kB, 8-Way, 64bytes Line Size, 2
Thread(s)
L2 (2nd Level) Data/Unified Ca:4x 256kB, ECC, 8-Way, 64bytes Line Size, 2
Thread(s)
L3 (3rd Level) Data/Unified Ca:6MB, ECC, 12-Way, Fully Inclusive, 64bytes
Line Size, 16 Thread(s)

< Memory Controller >
Speed: 3.8GHz (100%)
Min/Max/Turbo Speed: 3.8GHz - 3.8GHz
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