Space missing surround options?

[jeffro]

I don't believe re-installing will help. Will check in with you tomorrow to get this solved.

[ex-user]

Space 12.1 definitely exists http://cdn.avid.com/ProTools/12.1.0/Space_12.1_Win.zip (found in the 'My Account' section of avid.com under my PT Software folder)

[mdvirtual]

OK, was able to get this sorted out between the suggestions here and an assist from Jeffro on licensing.

Turns out I didn't have the latest version of Space installed. The version I had downloaded from the Avid site was 12.0, vs installing with Application Manager this morning which gave me 12.1 (complete with the surround options).

I also had an older license with TL Labs as the publisher, so launching Pro Tools with Space 12.1 yielded a "license missing" dialog. Jeffro was able to upgrade my license to reflect Avid as the publisher, so now I'm back in the surround business!

Thanks all!