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Old 12-31-2015, 10:37 PM
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tragedy tragedy is offline
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Join Date: Dec 2015
Location: brookyln, NY
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Default eleven plug in is not in the list

I just installed PT 12.3.1 and bought the annual upgrade with the eleven plugin. (the option that cost $199) PT is working ok, but I don't see eleven, i see eleven lite which carried on from the last PT version.

did anyone else encounter this same problem?
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  #2  
Old 01-01-2016, 03:46 PM
mixinthecity mixinthecity is offline
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Default Re: eleven plug in is not in the list

Did you download & install the Eleven Plug-in?
Did you move the Eleven License to your ilok key
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Old 01-01-2016, 04:34 PM
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jeffro jeffro is offline
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Default Re: eleven plug in is not in the list

Welcome to the community.

I escalated this so that Avid CS can work with you to resolve your account issue. Please watch for a case notice email soon.
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Old 01-01-2016, 08:39 PM
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tragedy tragedy is offline
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Default Re: eleven plug in is not in the list

wow,

thanks a lot for going out of your way like that, and quickly too. with that temp activation I'm at least back to work
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