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#1
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Pro Tools 8 and MP3 Upgrade
I have already searched the support knowledge base thoroughly.
I purchased and downloaded the MP3 option to my iLok device. When trying to bounce to disk using the MP3 option, Pro Tools tells me that it can't do this because the demo period has expired. HOWEVER, there is no MP3 folder in C:\Program Files\Common Files \Digidesign\DAE\Codecs. There is only a Windows Media folder that contains WMA codecs. So the proposed solution from Digidesign support is impossible to execute. I never installed the demo from my original Pro Tools 7.4 installation, and I received no option to install it when I downloaded and installed my free upgrade to Pro Tools 8. If I try to run the MP3 option from the Pro Tools 7.4 disc, I'm sure it's going to wreak havoc. It probably won't be compatible with my Pro Tools 8 install anyway. Whatever the case, I cannot afford to risk overwriting anything or screwing up my current install. Please don't tell me that I have to re-download and re-install Pro Tools 8, because I have already had to do that twice previously because of issues with Windows and M-Audio drivers. Every time I have to troubleshoot anything with Pro Tools, it is a monumental struggle, and nothing goes smoothly. So please give me a reasonable way to get what I paid for and start bouncing to MP3 files with the license I have on my iLok. Otherwise I guess I'll be asking for a refund. |
#2
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Re: Pro Tools 8 and MP3 Upgrade
I finally found the solution, and I have no idea why this wasn't much easier to find through Digidesign support. I had to go into the web store, look at my purchase details again, and then click on one of the links to find a support page that took me to the right place.
Thankfully there is a separate installer available if you downloaded Pro Tools 8 as an upgrade and don't own the disc. But it certainly was not easy to find. Any searches for Pro Tools MP3 option bring up dozens of other support topics, and most have the same solution which is impossible if you downloaded Pro Tools 8. Some even tell you to run the downloaded installer again, which would require a 3.1 GB download. Hopefully support can find a way to make the MP3 installer much easier to find for Pro Tools 8. |
#3
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Re: Pro Tools 8 and MP3 Upgrade
The MP3 Option installer for Pro Tools 8 is available in a couple of places on the Featured Downloads page under Quick Links in the Support section:
www.digidesign.com/downloads Pro Tools Application & Related Updates Pro Tools 8.0 Pro Tools M-Powered 8.0 Additional Downloads * Pro Tools M-Powered 8.0 Options Installers (DigiTranslator, MP3 Option) * MP3 Option Installation on Pro Tools 8 Systems And under "Other Software Updates" farther down the page: MP3 Option & MP3 Export MP3 Option FAQ And also in the Downloads section for each version of Pro Tools 8 on the main Support home page: www.digidesign.com/support
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Administrator Avid Pro Audio Community |
#4
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Re: Pro Tools 8 and MP3 Upgrade
i purchased pro tools le 8 do i need to purchase the mp3 option in order to bounce to disk in mp3 format?
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#5
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Re: Pro Tools 8 and MP3 Upgrade
Just out of interest - does one still need to purchase it for HD?
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"Well, of course, their requests for subsidies was not Paraguayan in and of it is as it were the United States government would never have if the president, our president, had not and as far as I know thats the way it will always be. Is that clear?"- Chevy Chase, Spies Like Us. |
#6
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Re: Pro Tools 8 and MP3 Upgrade
thanks bro
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#7
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Re: Pro Tools 8 and MP3 Upgrade
This is asinine. Really angers me that this wasn't handled in the upgrade and that I had to do so much searching to fix this.
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We don't have the user centricity. Until we understand context, which is way beyond presence — presence is the most trivial notion, just am I on this device or not; it doesn't say am I meeting with something, am I focused on writing something. [LIST][*]Bill Gates .NET Briefing Day Speech (24 July 2002) |
#8
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Re: Pro Tools 8 and MP3 Upgrade
For those still looking for the download, it has now been changed to a new location. Here is a direct link.
http://akmedia.digidesign.com/suppor...2982e9f96585bc |
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