Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-20-2020, 03:04 PM
TSEAudio TSEAudio is offline
Member
 
Join Date: Dec 2014
Location: USA
Posts: 2
Default Umable to change my account email address

Hi,
I am trying to change my email address in my Avid account. After submitting the new email address it claims to be sending a verification email to my new email address but I never receive it. I have tried multiple times to no avail. I was able to do so with iLok and received the email immediately without issue from them. Help!
Reply With Quote
  #2  
Old 02-23-2020, 01:50 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,877
Default Re: Umable to change my account email address

Quote:
Originally Posted by TSEAudio View Post
Hi,
I am trying to change my email address in my Avid account. After submitting the new email address it claims to be sending a verification email to my new email address but I never receive it. I have tried multiple times to no avail. I was able to do so with iLok and received the email immediately without issue from them. Help!
Hi, please submit a request at http://avid.force.com/Support/RegistrationCaseCreation
Please state your current Email and the new Email you'd like to use. The licensing team will be in touch with you after the support case/request has been created.
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Accessing old account - email address lost Voideco Licensing & Accounts 3 07-14-2017 04:27 PM
How to change Avid account email address gtomassetti Licensing & Accounts 31 04-18-2017 04:31 PM
How to change email address in MY Account allan thomas Pro Tools HDX & HD Native Systems (Mac) 0 03-22-2014 09:26 PM
AVID - PLEASE HELP! How do I change my Master Account's email address? mlange General Discussion 8 12-31-2013 11:39 AM


All times are GMT -7. The time now is 02:38 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com